Service Manager
Morgan Palmer Search Directives Inc.
We’re looking for an experienced Service Manager to lead our Heavy Machinery Dealership
Service Team and deliver outstanding customer support in a fast-paced environment.
In this role, you’ll oversee daily shop operations, support and develop staff, manage workflow, and ensure high standards of service, safety, and customer satisfaction.
Responsibilities
- Lead daily service department operations
- Manage workflow, scheduling, and work orders
- Support technicians, advisors, and shop staff
- Monitor department performance, revenue, and expenses
- Ensure safety and service standards are maintained
- Build strong customer relationships and resolve concerns
- Hire, train, coach, and mentor team members
Qualifications
- 5+ years of service and operations experience
- 3+ years in a leadership or supervisory role
- Strong communication, leadership, and organizational skills
- Customer-focused with strong problem-solving ability
- Experience in dealership, equipment, trucking, or related service environments preferred
What We Offer
- Competitive compensation consisting of base salary plus incentives
- Career growth and development opportunities
- Supportive, team-oriented culture
- Stable and growing organization
If you’re a motivated leader who enjoys building high-performing teams and delivering exceptional service, we’d like to hear from you.
Vacancy posted 25 days ago
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