Sales Assistant

Sales Assistant

About Us:

At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every step of the way to ensure that your home buying path is a comfortable and memorable one. We consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

We stand for Enduring Quality. Our core values are at the heart of everything we do, and they include:

• Doing the right thing.


• Quality; build well for lasting value.


• Creativity; challenge status quo and encourage innovation.


• Fun; enjoy what we do and share that joy with others.


• Respect; for each other, our communities and the planet.


• People; find the best and empower them to become great.

We want our employees to feel great about their jobs, and that means encouraging growth and advancement, listening to employee feedback, recognizing a job well done, giving back, and adopting a culture of trust and respect.

About the Role:
The Sales Assistant provides essential support to the on-site sales team, helping them achieve sales goals and ensure customer satisfaction. We are hiring for both our Embrun, ON and Almonte, ON locations. They engage with customers, optimize sales strategies and promotions, and create a welcoming and organized sales environment. If you have excellent communication skills and a customer-focused mindset, we invite you to consider joining us. 

Key Responsibilities:

• Organize and maintain the sales centre reception area to ensure a positive first impression.


• Meet, greet and register all guests.


• Promptly and professionally handle telephone calls; take and distribute messages as required.


• Maintain the CRM (Lasso) prospect database and Newstar ensuring 100% compliance with all 
  prospect/client information.


• Communicate with prospects and buyers in email or other forms as directed.


• Prepare Purchase and Sale Agreements and Tarion forms for Sales Consultants:


• Prepare and maintain all purchaser files.


• Ensure contracts are complete and accurate.


• Ensure deposits are received and purchase package is complete.


• Ensure all necessary addendums are filled out and signed.


• Ensure subjects are removed or extended as required.


• Maintain traffic reports and site plan “dot maps” daily and send to head office weekly.


• Ensure homes are registered with Tarion once notice of construction is received.


• Issue Tarion delay notices after clients have been personally notified.


• Provide digital copies of all sales paperwork and file appropriately on the server.


• Issue account summaries for clients.
  


• Assist Sales Consultants and Sales Manager with planning and coordinating sales events.


• Participate in team meetings as required.


• General Office Management:


• Maintain and order office supplies


• Coordinate marketing materials with Marketing Manager


• General sales centre clean-up


• Ensure equipment (fax, copier) is maintained and serviced as required

About You:

• Friendly, engaging and positive personality


• Bilingual skills are desirable (French/English)


• Experience with real estate CRM software (Lasso)


• Attention to detail


• Fundamental knowledge of the real estate sales process


• Strong written and verbal communication skills


• Excellent organizational, filing, office and phone skills


• MS Office suite skills including Word, Excel, and Outlook 


• Suitable professional business attire at all times required in workplace setting

Why Join Us:

• Join a values driven culture:
  
  
  
  • People
    
    
    
    • We believe our people are our greatest strength. We encourage our people to pursue lifelong learning, share new perspectives, and empower them to challenge fearlessly in the pursuit of going a level above and doing the right thing.
    
    
  
  
  • Elevate
    
    
    
    • We strive to elevate the ordinary into the extraordinary in every action, every decision, and every community. We look for opportunities to go a level above, to elevate and evolve, encouraging innovation to consistently surprise and delight our stakeholders.
    
    
  
  
  • Passion
    
    
    
    • Passion drives our commitment to deliver our best work for the communities we serve. With love for what we do, we naturally go a level above, see obstacles as opportunities, and let our passion fuel our ambition to be the best.
    
    
  
  


• We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.


• We take pride in shaping real estate in Ottawa for over 60 years.


• Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.

This posting is to fill two (2) existing vacancies. The salary range for this role is $35,000 – 42,000, plus commissions

EQ Homes is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs.