Property Manager

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Property Manager - Office & Industrial Portfolio - JLL
What this job involves:
The Property Manager plays a vital role in delivering exceptional property management and tenant experiences across a diverse portfolio of office and industrial properties in the Greater Toronto Area. Leading property operations and supporting the portfolio's strategic objectives, you'll manage essential operational, financial, and compliance functions that keep our properties running at peak performance. This position champions JLL's Culture of Communication, Collaboration, and Trust while ensuring every tenant interaction reflects our commitment to service excellence. You'll be instrumental in maintaining operational efficiency, financial accuracy, and regulatory compliance while fostering strong tenant relationships and maximizing property value. This is an exciting opportunity to contribute directly to JLL's business objectives by supporting property performance, tenant satisfaction, and operational excellence across a premier portfolio of commercial properties.What your day-to-day will look like:
Manage daily operations and maintenance of assigned property portfolio of office and industrial properties, ensuring cost-effective operations and quality service deliveryOversee small team and assist with property administration while monitoring lease administration processes including renewals, amendments and tenant-specific lease exceptionsPrepare and monitor annual operating budgets, capital budgets, and monthly variance reports while minimizing accounts receivable liabilityCoordinate, monitor and assist with capital improvements;
monitor tenant improvements throughout the project lifecycleNegotiate, review, and supervise service contracts and maintenance agreements to ensure optimal value and service levelsBuild and maintain strong tenant relationships through regular communication, prompt issue resolution, and organized events and presentationsCoordinate with leasing teams and brokers to support successful leasing initiatives and achieve occupancy objectivesEnsure compliance with environmental regulations, health and safety policies, and implement staff training programsPartner with Operations Supervisor/Manager to oversee staffing, building systems, equipment, and parking facility operationsLiaise with management, consultants, and professionals on insurance matters, liability issues, and incident investigationsMaintain visibility and availability to tenants while implementing service quality programs and supporting company operationsRequired Qualifications:
Post-secondary education required;
Bachelor's degree in Business Administration, Real Estate, Property Management, or related field preferred5+ years of progressive commercial property management experience with proven track record of portfolio managementStrong financial acumen with experience in budget preparation, variance analysis, and financial reportingExcellent communication and interpersonal skills for tenant relations and team collaborationKnowledge of building operations, maintenance practices, service contract management and capital project experienceUnderstanding of environmental regulations, health and safety compliance requirementsProficiency in property management software (YARDi) and Microsoft Office SuiteValid driver's license and reliable vehicle to travel between properties as neededPreferred Qualifications:
Professional property management certification (CPM, RPA, or ARM) preferredExperience managing class A/B office buildings and industrial properties preferredDemonstrated track record of achieving occupancy targets and maintaining high tenant retention ratesExperience leading small teams and mentoring junior property management staffFamiliarity with capital project management from planning through execution and closeoutPrevious experience negotiating and managing complex service contracts and vendor relationshipsTrack record of championing communication, collaboration, and trust in team environments while contributing to strategic property initiativesAptitude for implementing innovative property management solutions and adapting to evolving market conditionsWhy JLL?
At JLL, we shape the future of real estate for a better world. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they b
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