Automotive Brand Ambassador

DRIVING POSSIBILITIES.

Position: Brand Ambassador

Employment Status: Full-Time

Dealership: NewRoads Mazda, a division of OpenRoad Auto Group

Department: Sales

Compensation: $50,000 - $100,000

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country ( representing 23 brands across 44 locations ) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Providing customers with information regarding vehicles for sale;
• Following the steps to the sales process for all sales buckets (Walk-in, Phone, E-leads);
• Sharing brand and NRAG heritage at every touch point possible (built a lasting first impression);
• Conducting test drives of vehicles for sale;
• Providing off and onsite delivery of the vehicle with expert attention to detail;
• Embracing the showroom to ensure a 5-star experience for guests;
• Infusing all targeted accounts and radiating sales from within the client base;
• Overcoming objections of prospective customers;
• Emphasizing product/service features and benefits
• Building and fostering a network of referrals to create new opportunities for revenue growth;
• Generating and developing new customer accounts;
• Always maintaining professionalism, tact, diplomacy, and sensitivity and portray positivity;
• Using marketing data and applicable sales management software tools to maximize sales efficiency and effectiveness;
• Building and maintaining ongoing awareness of new products and services, competitor activities, and other research;
• Increasing brand awareness through various initiatives;
• Maintaining and keeping current on Mazda product knowledge, technology and current offerings;
• Actively participating on dealer social channels (Instagram, Facebook, Twitter);
• Maintaining healthy CEP and Google Review ratings;
• Weekly market research in customer experience via offsite review of market leaders (Tiffany’s, Tesla, Starbucks, Apple and such);
• Performing other duties as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Automotive experience is NOT a requirement
• Mandarin and/or Cantonese speaking is considered an asset
• The ability to work independently and as a part of a team;
• You are self-motivated, confident, and customer-focused with strong organizational skills;
• Exceptional verbal communication and presentation skills;
• Excellent listening skills;
• Self-motivated, with high energy and an engaging level of enthusiasm;
• Valid Drivers License and good driving record;
• Must have the ability to work evenings and Saturdays as scheduled
• Possess a valid Ontario Driver’s License, is able to drive both manual and automatic transmission
• OMVIC license is required

Internal Candidates:
To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

We are expanding our team with this new role and actively seeking qualified candidates to fill it. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

Grow Your Career at OpenRoad!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.