Co-op Student Information Services

Location: Calgary Head Office

Job status: Full Time Fixed Term

Department: Information Services

Is this position safety sensitive: No

At Gibson, we believe our competitive advantage lies in the strength and talents of our employees. That means connecting our employees to rewarding careers, building a high-performance culture where collaboration and creativity are rewarded, and providing real growth opportunities for employees to take on new challenges.

The Role

The Co-op Student, Information Services will provide hands-on technical support for end-user hardware, software, and network systems. Working collaboratively with the Company’s managed service provider(s). This role supports business continuity and helps ensure performance and service objectives are achieved.

What You'll Do

• Provide hands-on technical support for end-user hardware, peripherals, mobile devices, applications, and networking-related issues.
• Provide technical assistance /support for our virtual collaboration tools, meeting room technologies, and telephony systems (e.g., Microsoft Teams meeting rooms and Teams phones ).
• Administer the Mobile Device Management (MDM) program, including new mobile device configuration and deployment.
• Assists remotely working users in the areas of MS Office 365, Active Directory, Windows Operating System, and network.
• Maintains Knowledge Base Articles for Level I/II processes and procedures for both hardware and core desktop applications.
• Demonstrates a personal commitment and proactive approach to Environment, Health & Safety (EH&S) through participation in all applicable EH&S programs and ensures safe operation of the branch, team or unit and compliance with all Company EH&S policies and procedures.
• May perform other duties as assigned.

What You Bring To The Role

• Completion of 3rd year post-secondary education in the field of Information Technology or related field.
• Certificates/training from Microsoft considered an asset.
• Experience in Mobility technologies considered an asset.
• Excellent oral and written communication skills across all levels.
• Demonstrates a strong client centric approach.

Working Conditions

• Most of the work is performed in an office environment.
• This job is subject to background checks as outlined in Gibson Energy’s Background Checks policy. Background checks may include: employment history verification, reference checks, education and/or credentials verification, driver's license verification, credit check and a criminal history check.

Why You’ll Love Working at Gibson

For Over 70 Years, Gibson Has Been Defined By Our People — Those Who Seize Opportunities And Make Exceptional Customer Service a Part Of Everything We Do. Working At Gibson Is An Opportunity To Be Part Of a Place Where Employees Feel Valued, Supported And Motivated To Do Their Best Work. Here’s What Sets Us Apart

Gibson Energy Inc. (“Gibson” or the “Company”) is a diversified North American energy infrastructure company headquartered in Calgary, Alberta. They have significant terminal assets, including 25 million barrels of storage and over 300 miles (500 kilometres) of crude pipelines across North America. The company has been providing market access to the oil and gas industry for over 70 years and is publicly traded on the Toronto Stock Exchange (TSX:GEI) with a market capitalization of approximately $4 billion.

Gibson Energy Operates Through Two Main Segments

• Infrastructure: This includes terminals, marine loading, rail loading and unloading facilities, gathering pipelines, a diluent recovery unit, and a crude oil processing facility. Key facilities within this segment include the Hardisty, Edmonton, and Ingleside Terminals, as well as gathering pipelines in the United States and a crude oil processing facility in Moose Jaw, Saskatchewan.
• Marketing: This involves the purchasing, selling, storing, and optimizing of hydrocarbon products.

Gibson Energy has a strong presence in the United States, due to the acquisition of the Gateway Terminal in Ingleside, Texas. This terminal is a world-class liquids terminal and export facility with very large crude carrier (VLCC) capabilities and direct pipeline connections to key basins like the Permian and Eagle Ford. The acquisition strengthens Gibson's cash flow with over 95% of the revenue under take-or-pay contracts with high-quality counterparties.

Our Values, The Gibson Way

The Gibson Way is how we succeed together. We believe in the power of both ‘We’ (collectively working together) and “I” (contributing individually) to achieve our shared goals.

The ‘We & I’ play a very important role in our success!

• Contribute & Add Value Everyday
• Keep Our Edge & Be Resilient
• Stay Focused & Open-Minded
• Work it Out & Do it Together

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