Food Service Manager

Job Description

The Food Service Manager plays a key role in creating a safe, welcoming, and resident focused dining experience within our long term care community. You’ll oversee daily food service operations, support your team, and ensure meals are prepared and delivered with care, consistency, and compliance. This role manages a menu based dining program where residents receive prepared meals aligned with dietary needs and preferences.

Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover. 

Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Job Responsibilities

Leadership & Team Support
• Coach, mentor, and develop team members using Aramark’s leadership model.
• Recognize great work and foster a positive, respectful workplace.
• Set clear expectations and ensure the team meets service, safety, and regulatory standards.
• Lead daily huddles to align on resident needs, menu changes, and operational priorities.
• Maintain strong food safety and sanitation practices across all areas.

Resident & Client Partnership
• Build strong relationships with site leadership, care teams, and residents.
• Understand resident needs, preferences, and dietary requirements, and ensure they are reflected in daily operations.
• Communicate proactively about menu changes, service updates, and operational progress.

Financial & Operational Management
• Manage and maintain accurate P&L statements.
• Meet financial targets for food costs, labor, and waste reduction.
• Use Aramark systems to monitor performance metrics, inventory trends, and cost drivers.
• Train your team on the key levers that improve margins while maintaining quality and resident satisfaction.

Operational Excellence
• Ensure efficient operations through smart cost control and strong production management.
• Meet food and labor targets aligned with Operational Excellence standards.
• Ensure all team members are trained and confident in daily tasks, including meal service, portioning, and safe food handling.
• Oversee production, quality, and consistency of meals served to residents.

Compliance & Safety
• Maintain a safe, healthy environment for residents, staff, and visitors.
• Follow all policies and regulations related to food safety, infection prevention, health standards, and wage/hour compliance.
• Ensure documentation and processes meet long term care regulatory requirements.

Dining Room & Service Leadership
• Lead front of house dining operations in partnership with the Food Service Director.
• Coordinate meal service, staffing, and resident dining experience to ensure smooth, respectful, and timely service.
• Support special diets, texture modifications, and individualized resident needs.

Qualifications

• Minimum 1 year of food service experience.
• Minimum 1 year of leadership experience.
• Bachelor’s degree or equivalent experience preferred.
• Strong interpersonal and communication skills.
• Ability to build positive relationships with residents, families, care teams, and clients.
• Commitment to delivering excellent customer service using Aramark’s service model.
• Ability to collaborate across departments to support a unified resident experience.
• Ability to lift up to 50 lbs occasionally and stand for extended periods.

A Note About Growth
At Aramark, we encourage skill development and flexibility. Responsibilities may evolve as resident needs or operational requirements change.

Education

About Aramark

What We Offer You 

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being. 
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters. 
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster. 
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it. 
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another. 
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable. 
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies. 
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations. 
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all. 

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $53,045.00 - $65,776.00.