Project Coordinator - Major Projects

Perma-Pipe in Camrose, Alberta, Canada is looking for a Project Coordinator – Major Projects

The Project Coordinator – Major Projects is responsible for managing the end-to-end execution of assigned coating projects following receipt of the Purchase Order (PO). This role ensures that all customer requirements, technical specifications, and internal processes are accurately captured, communicated, and executed across the organization.

Acting as the primary point of contact for assigned projects, the coordinator collaborates closely with Sales, Planning, Production, Quality, Logistics, and customers to support on-time delivery, quality performance, and seamless project execution.

This is an on-site, Camrose, Canada based position and candidates must be authorized to work in Canada.

*PERKS OF POSITION*

Comprehensive Benefits Package: Dental; Extended Healthcare; Vision; Life Insurance; Disability Insurance; Employee Assistance Program (EAP); RRSP Match

Ability to commute - Camrose, AB: reliably commute or plan to relocate before starting work

Perma-Pipe International Holdings, Inc is a dynamic, global supplier of pipe coating solutions and factory pre-insulated piping systems serving the oil & gas, district heating and cooling, and industrial markets. With a strong focus on quality, safety, and innovation.

Essential Duties & Responsibilities

Project Management & Order Execution

• Manage all post-PO activities for assigned coating projects from setup to completion.
• Confirm customer specifications, documentation requirements, and any updates or revisions.
• Ensure project details are accurately entered and communicated to relevant internal teams.
• Track project progresses and escalates deviations promptly.

Customer & Sales Coordination

• Serve as the primary contact for customers and Sales for all post-PO matters.
• Provide ongoing updates on job status, timelines, schedule changes, and delivery plans.
• Support Sales with project-specific documentation, clarifications, and customer follow-ups.

Cross-Functional Collaboration

• Collaborate with Planning & Scheduling to ensure accurate job sequencing and timelines.
• Work closely with Production, Quality, and Logistics to ensure project requirements are met.
• Facilitate internal communication to resolve issues and maintain smooth project flow.

Documentation & Compliance

• Maintain accurate records of PO changes, approvals, customer communications, and project status.
• Ensure coating specifications, quality requirements, and shipping instructions are executed properly.

Billing & Financial Coordination

• Provide Accounting with accurate project details required for invoicing.
• Ensure quantities, changes, and documentation align with billing requirements.
• Resolve discrepancies between operational records and billing data.

Issue Resolution & Continuous Improvement

• Identify risks or constraints early and initiate corrective actions.
• Resolve discrepancies related to specifications, production, or logistics.
• Escalate critical issues to maintain timelines and commitments.
• Support development of standardized order management processes.
• Participate in continuous improvement initiatives related to workflow and communication.

Working Relationship and Reporting Structure

• Reports to Planning & Scheduling Director.
• Works closely with Planning & Scheduling, Sales, Finance, and Operations teams.

Education

• Preferred degree or equivalent relevant industry experience.

Experience

• Minimum of 4 years of experience in order management, project coordination, or operations within a manufacturing or industrial environment.
• Understanding of production workflows (pipe coating experience is an asset).
• Experience working with ERP/MRP systems and operational documentation.

Qualifications/Requirements

• Strong communication and customer relationship management skills.
• Highly organized with the ability to manage multiple projects simultaneously.
• Strong attention to detail, follow-through, and problem-solving ability.
• Proficiency in Microsoft Office and reporting tools.
• Ability to work independently and collaboratively.
• Strong written and verbal communication skills.

Equipment to Be Used

• Standard office equipment including computers, telephones, photocopiers, and related tools.

Physical Demands

• Requires sitting or standing, bending, and reaching.
• May require lifting up to 10 pounds.
• Requires manual dexterity to operate office equipment.
• Requires normal range of hearing and vision.

Working Conditions

• In-office Monday–Friday (not hybrid or remote).
• Works in a typical office setting.
• Position may require additional hours as needed.

Candidate Profile

• Detail-oriented professionals with strong organizational and coordination skills.
• Customer-focused with the ability to manage competing priorities.
• Comfortable working in a fast-paced, deadline-driven environment.

Behavioral Characteristics

• Proactive, solution-oriented mindset.
• Strong team player with excellent interpersonal communication skills.
• Ability to manage pressure and resolve issues effectively.

Personal Characteristics

• Reliable and accountable with a high degree of integrity.
• Committed to delivering high-quality results.
• Adaptable and able to manage changing priorities.

Why Perma-Pipe

• Stable, well-established manufacturing organization.
• Strong focus on safety, quality, and continuous improvement.
• Opportunity to influence weld quality and shop performance daily.
• Collaborative, team-driven environment.

PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom fabrication, leak detection, engineering support, field service, and logistics. For decades, our expertise has set industry benchmarks, backed by ISO 9001, ISO 1401, and ISO 45001 certifications.

With eleven production facilities worldwide—including the U.S., Canada, UAE, Saudi Arabia, Egypt, Qatar, and India—we deliver localized service with global reach, scaling efficiently to meet complex project needs of any size or location.

PERMA-PIPE is an Equal Opportunity Employer (EEO), providing fair employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or genetic information.