Quality Control (QC) Representative

Perma-Pipe in Camrose, AB is hiring a Quality Control (QC) Representative!

We’re looking for a Quality Control (QC) Representative to be a part of our growing Canadian (AB & ON) business. The Quality Control (QC) Representative is responsible for direct examination of product to ensure that quality standards and procedures are met and aligned with legislation and customer specifications. Requiring a high level of attention to detail, the Quality Control Representative is responsible for strictly adhering to the organization's quality assurance policies and identifying defects and or production errors in order to prevent these materials from entering the supply chain. Other duties may be assigned as necessary.

This is an on-site, Canada based position and candidates must be authorized to work in Canada.

*PERKS OF POSITION*

Comprehensive Benefits Package: Dental; Extended Healthcare; Vision; Life Insurance; Disability Insurance; Employee Assistance Program (EAP); RRSP Match

Ability to commute - Camrose, AB: reliably commute or plan to relocate before starting work

Perma-Pipe International Holdings, Inc is a dynamic, global supplier of pipe coating solutions and factory pre-insulated piping systems serving the oil & gas, district heating and cooling, and industrial markets. With a strong focus on quality, safety, and innovation.

Quality Inspection & Testing

• Inspect production materials and finished products for defects according to established procedures.
• Conduct inspections on bare and coated pipe, including coating processes.
• Identify and remove defective items from production lines.
• Document and classify defects, including reasons for removal.

Quality Control & Defect Management

• Report quality issues and defects to the appropriate manager.
• Place pipe on hold in the system when non-conformance is identified.
• Release materials once all required documentation and approvals are received.
• Enter pipe cut data and maintain accurate system records.

Audits & Compliance

• Perform internal QA audits in alignment with corporate policies and procedures.
• Assist in conducting and supporting internal audit activities.
• Ensure compliance with company QA programs, including supplier quality monitoring.
• Adhere to local, national, and international quality standards and regulatory requirements.

Documentation & Recordkeeping

• Create and maintain QA control documentation.
• Manage “Return from Fields” reports.
• Organize and maintain corrective and preventative action (CAPA) documentation.
• Track and maintain non-conformance records and audit documentation.

Quality Systems & Continuous Improvement

• Support QA monitoring programs, including audits, controls, and quality metrics.
• Promote a culture of quality and continuous improvement across the organization.
• Adopt and integrate quality methodologies into daily work processes.

Training & Collaboration

• Train employees on quality assurance procedures and best practices.
• Communicate work instructions clearly to team members.
• Collaborate cross-functionally to resolve quality-related issues.

Required Qualifications

Technical Knowledge

• Understanding of Quality Assurance and Quality Control methodologies.
• Knowledge of WHMIS and workplace health & safety standards.
• Familiarity with manufacturing quality processes and inspection techniques.

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, etc.).
• Ability to accurately input and manage data in computer systems.

Problem-Solving & Communication

• Strong analytical skills to identify, diagnose, and resolve quality issues.
• Ability to communicate effectively in both routine and high-pressure situations.
• Skilled in relaying clear instructions and collaborating with team members.

Organizational Skills

• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and shift priorities effectively.

Education Requirements

• High School Diploma, GED, or equivalent required.

Mental & Cognitive Demands

• Ability to make sound decisions in a fast-paced, high-pressure environment.
• Capable of managing multiple challenges simultaneously.
• Strong conflict resolution skills with the ability to navigate difficult situations professionally.

Work Environment & Conditions

Physical Environment

• Industrial manufacturing and production setting.
• Exposure to noise, dust, temperature variations, and heavy machinery.

Safety Requirements

• Mandatory use of personal protective equipment (PPE), including:
  • Stafey boots
  • Safety glasses/goggles
  • Gloves
  • Hearing protection
  • Dust masks as required

Work Conditions

• Exposure to electrical and industrial hazards.
• Overtime/Shift Work/Weekend Work may be required based on production needs.

Candidate Profile

Professional Attributes

• Detail-oriented with a strong commitment to accuracy and quality.
• Dedicated to continuous improvement and learning.
• Reliable and accountable in meeting deadlines and deliverables.

Behavioral Competencies

• Proactive and solution-oriented mindset.
• Strong team player with effective interpersonal skills.
• Able to adapt quickly to changing priorities and demands.

Personal Qualities

• High level of integrity and ethical standards.
• Trustworthy and dependable.
• Committed to producing high-quality work consistently.

Why Perma-Pipe

• Stable, well-established manufacturing organization.
• Strong focus on safety, quality, and continuous improvement.
• Opportunity to influence weld quality and shop performance daily.
• Collaborative, team-driven environment.

PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom fabrication, leak detection, engineering support, field service, and logistics. For decades, our expertise has set industry benchmarks, backed by ISO 9001, ISO 1401, and ISO 45001 certifications.

With eleven production facilities worldwide—including the U.S., Canada, UAE, Saudi Arabia, Egypt, Qatar and India—we deliver localized service with global reach, scaling efficiently to meet complex project needs of any size or location.

PERMA-PIPE is an Equal Opportunity Employer (EEO), providing fair employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or genetic information.