Branch Sales Manager - Supply Chain / Must Have Sales Experience

We are conducting a confidential search on behalf of a well-established and respected North American leader in the industrial distribution sector. For more than 80 years, the company has built a strong reputation for delivering high-quality products, innovative solutions, and exceptional customer service across Canada and the United States. Through strategic partnerships with globally recognized manufacturers and a strong operational network, the organization continues to invest in technology, process improvement, and employee development while maintaining a collaborative, customer-focused culture.
THE POSITIONOur client is seeking an experienced and results-driven Branch Manager to lead the day-to-day operations of a high-performing distribution branch. Reporting to the Senior Director of Branch Operations, this leadership role will oversee warehouse operations, procurement, inventory management, customer service, and overall operational performance while leading a team of approximately 50 employees, including 10 direct reports.
The successful candidate will play a key role in driving operational excellence, improving financial performance, developing high-performing teams, and preparing the branch for future growth initiatives, including the implementation of a new ERP system.
Key Responsibilities
Provide strategic and operational leadership for warehouse operations, procurement, inventory management, and customer service.
Drive operational excellence by improving productivity, inventory accuracy, service levels, and on-time delivery performance.
Lead, coach, mentor, and develop a team of approximately 10 direct reports while fostering a culture of accountability, engagement, and continuous improvement.
Partner closely with Manufacturing and Finance to optimize inventory, purchasing strategies, operational planning, and financial performance.
Manage operational budgets and contribute to branch profitability through sound business decisions and cost control.
Monitor operational and financial KPIs, implementing corrective actions and performance improvement initiatives as needed.
Champion Lean and continuous improvement initiatives that enhance efficiency, customer satisfaction, and standardized business processes.
Support the implementation of a future ERP system, ensuring effective change management and successful user adoption.
Build strong relationships with customers, suppliers, and internal stakeholders to deliver exceptional service.
Ensure compliance with Ontario employment legislation, workplace safety standards, and company policies.
THE CANDIDATE
7–10+ years of progressive leadership experience in branch operations, distribution, warehouse management, supply chain, or industrial operations.
Proven experience leading warehouse, procurement, inventory control, and customer service functions within a distribution environment.
Experience managing operational budgets and contributing to P&L performance.
Demonstrated success building stable, engaged, and high-performing teams through hands‑on leadership.
Strong business acumen with the ability to analyze operational performance and make data-driven decisions.
Experience leading ERP implementations or other major operational system improvements is highly desirable.
Excellent communication, interpersonal, coaching, and conflict‑resolution skills.
Strong knowledge of inventory management, purchasing, logistics, and operational best practices.
Familiarity with Ontario employment legislation and workplace regulations.
Experience within industrial distribution, wholesale distribution, manufacturing, or engineered products is preferred.
Lean Manufacturing, Continuous Improvement, or Six Sigma experience is considered an asset.
This is an outstanding opportunity for an operational leader who enjoys building teams, driving performance, leading change, and making a meaningful impact within a growing and highly respected organization.
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