Fulfillment Operations Specialist

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Fulfillment Operations Specialist

Saskatoon, SK

Warehousing, Fulfillment & Logistics

In office

Full-time

Company Overview

Farmers Business Network, Inc. (FBN) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers.

Position Summary (Onsite Role)

This is accountable for driving the expansion of our logistics capabilities both in our systems and processes. They are comfortable learning best practices, identifying gaps in the current state, developing an execution plan, and driving the change management and implementation of a new technology or process.

This individual will also physically support the Primary Fulfillment Center and remotely support Logistics Centers within their region. The primary function of this position will be to coordinate work flows starting at inbound, progressing throughout the warehouse, and finishing in Outbound.

Responsibilities

Inbound/Outbound Planning

• Create tools and use analytics to help bridge visibility gaps in inbound/outbound volume flows across the ship sites using SQL, Tableau, Excel, and/or Google Suite.
• Plan and confirm inbound and outbound appointments throughout the region with a strong understanding of our TMS and dock scheduling tools.
• Document and partner with external carriers and internal teams around discrepancies such as early or late arrivals to improve on time metrics.
• Daily Operations:
• Support regional and site level leadership with day of plans, escalations, and project tracking.
• Support daily cycle count support through virtual setup of counts in WMS each day.
• Track, verify, communicate, and escalate gaps between the established plans and actual execution per site.
• Identify “at risk” customer orders and escalate to impacted teams to mitigate risks including Transportation, Supply Chain Execution, and Customer Experience
• Support and create WMS functionality for intercompany transfer orders (ICTO and TOs) to position product throughout the network.
• Continuous Improvement and Project Management:
• Lead and execute the documentation of current-state and future-state business process requirements including data flows, configurations, and reporting needs.
• Define, coordinate, project manage operational improvements across each geography balancing trade offs between time to implement and the sophistication of the solution (e.g., using MVPs).
• Develop exception reporting to highlight key risk areas and provide visibility on KPIs to the organization.
• Identify opportunities to increase automation, simplify, and standardize fulfillment processes.
• Team Contribution:
• Be a cross-functional team player, partnering with deployment, warehousing, customer experience, and transportation teams.
• Act as a thought leader, identifying opportunities to enhance supply chain operations through innovation and collaboration.
• Evening and weekend work, and/or additional hours as necessary during the spring agricultural peak season.

Minimum Qualifications

• 4 year degree in Operations Management, Logistics, Industrial Engineering, Business Administration, or 4+ years of experience in a similar role and function within a Warehouse setting
• Minimum of 4 years of experience in project management, product management or hands-on strategic roles involving technology in operations
• Strong data analysis and coding skills including experience in SQL, Redshift, and/or Python or strong experience in data organizing platforms such as Excel & Google Sheets
• Data minded individual with an ability to create clean visualization of data analytics through strong experience in Tableau, Data Studios or other user facing platforms
• Proficiency in using WMS/TMS/ERP systems is mandatory. Advanced problem-solving, time management, and organizational skills are critical. Familiarity with transportation modes, including LTL, truckload, and intermodal, is required.
• Strong interpersonal and communication skills, with a demonstrated ability to build and maintain relationships across functions and with external partners.
• Willingness to travel up to 5-10% as required, including potential international travel.

Preferred Qualifications

• Minimum of 2 years or more of relevant shipping/receiving/admin experience
• Lean, APICS, or Six Sigma Certified
• Inventory control experience
• Forklift experience
• Solutions oriented, high attention to detail, problem solving with a focus on technology
• Ability to work well under pressure and adapt to rapidly changing demands in a fast-paced environment, prioritizing tasks effectively to meet deadlines.

To understand the physical demands of this job, please click this link and refer to Template D

FBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here .

FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.

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Req ID: R7564