senior project manager/leader.

We are seeking a skilled Senior Project Manager/Leader with a strong technical background in ServiceNow implementations and a solid understanding of public sector financial systems to lead complex IT initiatives. In this role, you will oversee end-to-end project management for cloud platform enhancements and financial system modernizations. Serving as the primary bridge between executive business stakeholders, onshore technical teams, and offshore delivery centers, you will ensure project deliverables meet technical standards, budget allocations, and compliance requirements while improving operational service delivery.

Location: Toronto, ON (Hybrid – up to 3 days/week onsite)

Duration: 6-month contract.

Advantages
ServiceNow & Enterprise Delivery: Drive high-visibility ServiceNow implementations and financial system modernization initiatives.

Global Delivery Leadership: Gain valuable leadership experience directing cross-functional onshore and offshore engineering teams.

Methodology Flexibility: Utilize modern project delivery frameworks (Agile, Waterfall, or Hybrid) to guide complex IT portfolios.

Flexible Hybrid Model: Enjoy work-life balance with a structured, up to 3 days per week onsite hybrid schedule in Toronto.

Responsibilities
End-to-End IT Project Leadership: Direct the planning, execution, and delivery of IT initiatives focused on ServiceNow implementations, system integrations, and operational enhancements.

Offshore Team Coordination: Manage, oversee, and align offshore development and technical support teams to ensure deliverables meet project milestones, quality standards, and timelines.

Financial Systems Alignment: Lead financial IT projects designed to support public sector budgeting, reporting, and regulatory standards.

Resource & Plan Management: Develop and maintain integrated project plans, schedules, financial budgets, resource allocations, and dependency matrices across multi-disciplinary teams.

Risk Mitigation & Issue Resolution: Proactively identify, track, and mitigate project risks, technical bottlenecks, and operational issues to safeguard project timelines.

Stakeholder & Executive Communication: Provide regular updates, status reports, executive dashboards, and strategic briefings to senior leadership and project sponsors.

Governance & Standards Compliance: Ensure all project activities adhere to enterprise standards, procurement guidelines, governance frameworks, and data privacy policies..

Qualifications
IT Project Management Seniority: 5+ years of dedicated project management experience leading complex IT initiatives, ideally within public sector environments (Strictly Required).

ServiceNow Implementation Experience: 5+ years of proven track record delivering ServiceNow implementation, integration, or platform enhancement projects (Strictly Required).

Financial Systems Knowledge: Deep understanding of public sector financial systems, budgeting processes, and reporting requirements in Ontario or Canadian jurisdictions (Strictly Required).

Offshore Team Leadership: Demonstrated experience successfully coordinating and managing offshore development and technical delivery teams (Strictly Required).

Delivery Methodologies: Strong practical knowledge of formal project management methodologies (Agile, Scrum, Waterfall, or Hybrid) (Strictly Required).

Nice-to-Have Assets:
Professional certifications such as PMP, PRINCE2, or ITIL (with focus on ITSM/ITOM modules).

Familiarity with public sector procurement practices and vendor management frameworks.

Summary
If you're interested in the "Senior Project Manager/Leader" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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