Customer service adviser
$50k - $65k per yearFull-time
RINK Training Centre/RINK Hockey Academy/RINK Testify Performance
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Business administration, management and operations, other
- Private sector
- Business
- Sports federation or organization
- Sport and recreation club
- Supervise staff
- Train staff
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
- Professionalism in customer service
- Supervisory Experience
- 3-4 people
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- MS Office
- Lightspeed
- Criminal record check
- Vulnerable sector check
- Own transportation
- Own vehicle
- Valid driver's licence
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Standing for extended periods
- Walking
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Evening
- Morning
- 5 years or more
- Day
- Weekend
- Disability benefits
- Health care plan
- Paramedical services coverage
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
Education
Work setting
Tasks
Supervision
Computer and technology knowledge
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Screening questions
Employment terms options
Experience
Employment terms options
Health benefits
Financial benefits
Other benefits
Vacancy posted 2 days ago
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