Service Delivery Manager YHZ
GardaWorld
Êtes-vous prêt à diriger, innover et élever ? Vous aimez relever les défis de front et avez le don d'inspirer les équipes ? Si tel est le cas, GardaWorld est à la recherche d’un gestionnaire de prestation de services avisé pour diriger notre navire vers de nouveaux horizons.
En tant que responsable de la prestation de services (SDM), vous serez à la tête de notre efficacité opérationnelle, dirigerez des initiatives stratégiques et assurerez le bon fonctionnement des fonctions quotidiennes. De l'optimisation des processus à la promotion d'une culture d'innovation, vous jouerez un rôle essentiel dans notre succès continu.
Responsabilités du poste :
- Effectuer et gérer les opérations quotidiennes pour atteindre les objectifs de productivité et les normes de qualité.
- Développer et mettre en œuvre des processus simplifiés pour améliorer l’efficacité.
- Collaborer avec des équipes interfonctionnelles pour synchroniser les efforts et optimiser l'allocation des ressources.
- Surveillez les indicateurs de rendement, analysez les données et mettez en œuvre des améliorations pour améliorer l'efficacité opérationnelle.
- Favoriser une culture de travail d’équipe, de responsabilisation et d’amélioration continue parmi les membres de l’équipe.
- Résolvez les défis opérationnels rapidement et efficacement, en assurant une perturbation minimale du flux de travail.
Qualifications :
- Études postsecondaires ou expérience de travail équivalente.
- Au moins 1 à 3 ans d'expérience en gestion directe.
- Solides compétences en leadership avec de l'expérience dans la constitution d'équipes très performantes.
- Excellentes capacités d'analyse et de résolution de problèmes.
- Excellentes compétences en communication et en relations interpersonnelles.
- Un état d'esprit stratégique avec la capacité de générer des résultats dans un environnement dynamique.
Détails de l'emploi :
Type d'emploi : Permanent
Emplacement : Aéroport international Stanfield d'Halifax (YHZ)
Si vous êtes prêt à retrousser vos manches et à vous lancer dans une occasion excitante, on veut vous entendre ! Postulez maintenant et construisons ensemble quelque chose d'incroyable !
Des accommodements sont disponibles sur demande pour soutenir votre participation à toutes les étapes du processus de recrutement.
Vacancy posted 6 hours ago
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