Freight Coordinator (Carrier) - GTA

About Us

FMi is a leading freight forwarding and logistics company. It has provided efficient and reliable solutions to businesses worldwide since 1996, with HO in Calgary, Western Canada and a presence in Eastern Canada.

FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces. Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost-effective services.

Job Title: Freight Coordinator (Carrier) – EAST

Job Summary

Under the direction of the Manager, Eastern Regional, the Freight Coordinator (Carrier) East position is to support the freight operations teams by way of monitoring the daily load activities through managing relationships with carriers, customers, suppliers, and vendors, ensuring that goods are picked up and delivered on time. Receiving order requests at various stages and processing them to complete the service offering.

Job Responsibilities:

• Secure freight by calculating and quoting competitive rates to the customer.
• Coordinate shipments through communication with the shipper, consignee, and dispatch to the carrier to facilitate a problem-free transaction.
• Facilitate freight movement through the use of one-shot carrier negotiations and/or the use of existing carrier rate contracts, skills related to using various freight matching web tools, including Link Logistics.
• Identify and recommend policies to maximize revenues and minimize operational costs.
• Instrumental in team-based strategic business planning, working with the freight team and management to achieve business development goals.
• Identify existing client growth, opportunity, and exposure for vertical integration.
• Negotiate Rail intermodal, FTL, and LTL buy rates with carriers.
• Negotiate and Quote Rail intermodal, FTL and LTL rates to the clients.
• Monitoring a variety of shipments, ensuring they meet obligations of movement.
• Retrieve appropriate carrier reference numbers for tracking and tracing.
• Confirmation of charges on all applicable Rail, Road FTL and LTL carrier shipments.
• Order closure and hand-off to the accounting department.
• Bill Clients according to pre-arranged rate structures or spot quotes for inbound, outbound, etc.
• Investigate and process freight claims as required.
• Ensure the timely and accurate completion of a variety of reports.
• Involvement in updating and maintaining Standard Operating Procedures (SOPs) related to client service.
• Additional duties as required.

The Opportunity

This is a great opportunity for someone looking to grow their career – at FMi, you will not be just a cog in the wheel; you will be an important part of a great team. Working at a rapidly expanding company means you will have plenty of interesting challenges. Our Values emphasize relationships as the key to FMi’s success to-date and our future growth, and our freight team works together to provide our clients and our partners with an exceptional experience.

This is your chance to see the future and plan for long-term engagement with clients, including vendor partners, and our academic community.

This role is perfect for someone who likes to creatively strive for success and is driven by excellence in the execution of those plans.

This is your chance to make your mark in a role with lots of variety, flexibility, and autonomy.

Performance Incentives mean you will be a key member of the Freight Team. As a Freight Coordinator, this is your chance to become invested in your career and influence our growth for the long-term.

You Want to Do This

You want to collaborate with a wonderful team and expand your skills.

You are looking to contribute your expertise in a variety of areas – operational performance, client relations, new business development, continuous improvement, and team development.

You want to contribute to the FMi Logistics Freight team and our strategic business planning. You want to drive change and improve processes and procedures.

Outside of the box, strategic planning is your skill, and executing is your passion.

You want to help mentor, grow, and motivate the Freight Brokerage team. You like managing existing accounts and building new customer relationships.

You want to work with interesting, loyal, and motivated people.

Explore and identify new strategies to expand our customer base.

You Know These Things Already

In your career, you have been a solid, consistent performer. You have 2 or more years of experience in Freight Coordination.

You have relevant experience in Logistics, Supply Chain and Transportation Management.

You have direct experience in the Freight Brokerage business, Ocean & Air Forwarding.

You will stand out if you already understand Freight Management specifically.

You are good with clients and vendors/partners alike. You have strong client-focused service skills, and you are also driven to help develop new business.

You are an innovative thinker and able to come up with new and useful ideas.

Your ability to independently manage a number of projects at the same time and to react and adjust to change with ease will make you perfect for this job.

You Should Know This About the Job

You will report directly to the Executive General Manager of the Freight Services Group and have their support.

As a member of the Freight Brokerage Team, you will be well-compensated. Along with your salary, you will have a Performance Incentive component.

You will have plenty of incentives to continue learning and growing your skills through an Education Reimbursement program and our support.

Working at a rapidly expanding company means you will have plenty of interesting assignments, lots of diverse challenges, and opportunities for career growth.

We care about outcomes, and we like results-driven people. We like creative problem-solvers and curious people.

Are You a Good Fit?

Think you have gotten what it takes? Are you ready to join a wonderful team?

We are ready to hire the right person immediately.

Benefits:

• Comprehensive Health and Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Personal Paid time off
• Paid Sick Leave
• Paid Study Leave
• Tuition reimbursement

Schedule:

• Be able to work remotely with the support of the Manager, Eastern Regional and (2) other Freight Coordinators (with an on-site working option in the future)
• 8-hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay.