Senior Program Manager, Enterprise Cultural Transformation (Skills-Based Talent Management) (Va[...]

Position Overview

Are you a master of orchestration ready to support a multi-year transformation that redefines how our global TELUS team members grow their careers?

Interested in supporting the enterprise-wide shift to a skills-based talent management approach? TELUS is on a journey to transform how we manage talent by moving beyond looking only at job titles to a dynamic model where skills—both Human and Functional—are the new currency. By leveraging the power of data and AI, we aim to drive greater business agility, improve talent process efficiency, empower career development, and ensure we have a future-ready workforce.

Reporting to the Director of Talent Strategy and Culture, the Senior Program Manager leads the daily operations of this evolution. You are an outcome-obsessed collaborator who ensures every activity supports the shift to a skills-based currency. As the central orchestrator, you manage the project’s complex grid of stakeholders and data insights, to help us evolve to a skills-based talent management approach that matches team member skills with business needs.

Responsibilities

• Roadmap Coordination & Execution | Own the live 2026 Roadmap, proactively reviewing milestones and the "Definition of Done" to ensure every task aligns with our strategic objectives.
• AI-Enabled Synthesis | Comfortably leverage AI tools to help pull together qualitative data from leadership interviews and quantitative results from pilots into clear, concise insights.
• Executive Material Design | Build high-quality, executive-ready decks that use data-driven storytelling to prepare senior leaders for key decisions and pressure-test feasibility scenarios.
• Stakeholder Orchestration | Strategically align the schedules and readiness of a multitude of stakeholders—including Stream Leads, People and Culture Business Partners, Learning & Development, Talent Acquisition, Compensation, Finance, P&C; Systems, CIO, Privacy and Procurment—to ensure all project milestones are met.
• Project Governance & Senior Reporting | Establish and maintain the project’s governance framework, including meeting cadence and status reporting. You own the creation of performance dashboards and progress reports tailored for Executive and Senior level audiences.
• Proactive Risk Mitigation | Identify "collision points" and blockers early, developing 3-month timelines and providing clear options and recommendations to keep the project on track.
• Action-Ready Briefing | Distill complex project updates into a "2-Week Look-ahead" that highlights clear risks, upcoming milestones, and required actions.

Qualifications

• Insight-Driven Analyst | You possess proven analytical abilities in data analysis, forecasting, and business modeling; you can identify meaning from the data and tell a compelling story based on those insights.
• AI Fluent & Tech Savvy | You are comfortable using AI tools to increase productivity and are proficient with Google Suit, Fig Jam and other collaboration tools.
• Energetic Self-Starter | You thrive in a fast-paced and ambiguous environment and are motivated by a desire to create an exceptional team member experience.
• Innately Curious | You enjoy researching and discovering the "WHY" behind people and cultural challenges and developing thoughtful recommendations.
• Systematic Problem Solver | You are comfortable with ambiguity and take a systematic approach and framework to tackle complex problems.
• Master Communicator | You excel at distilling complex information and telling a compelling story through executive-level presentation materials.
• Effective Collaborator | You have a strong EQ, value diversity of thought, contributing to a small but mighty team and foster positive relationships with team members at all levels and across the organization.
• People Function PM Experience | You have 5-7 years of Project Management experience ideally within a People/HR function, supporting enterprise-wide transformations and managing matrixed stakeholder group who understands the nuances of working in a global team.
• Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

Great-to-haves

• Project & Change Expertise | PMP certification and/or Change Management certification (e.g., PROSCI).
• Innovation Mindset | Experience with Design Thinking principles.
• Governance Familiarity | Experience navigating Privacy Impact Assessments (PIAs), RACIs, project management frameworks.

Benefits

• Salary Range: $86,000-$136,000
• Performance Bonus or Sales Incentive Plan: 15%
• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

We’re committed to diversity and equitable access to employment opportunities based on ability.