outbound sales representative.

We are seeking a results-driven Outbound Sales Representative to support outbound calling initiatives for Auto and Home Insurance. This role focuses on engaging prospective and existing customers through an automated dialer system to generate qualified follow-up opportunities for licensed advisors.

The ideal candidate is sales proficient, confident on the phone, customer-focused, and motivated by performance targets.

Location: Markham, On (onsite)

This role is Monday to Friday with shifts from 8am to 8pm and on Saturdays from 8:30am - 4:30pm.

Saturdays will be work from home. The lieu day for working on Saturday will be determined by the business.

Advantages
• Gain experience working for a well-known insurance company
• Earn a rate of $22 per hour
• Full time hours on a 3 month contract
• Rotating Shifts: This role is Monday - Friday with shifts from 8am-8pm and on Saturdays from 8:30am - 4:30pm

Responsibilities
•Support high-volume outbound calls from an automated dialer system
•Engage customers professionally to introduce auto and home insurance offerings
•Identify customer needs and qualify leads for follow-up by licensed advisors

•Accurately document call outcomes, customer details, and next steps in the system
•Schedule callbacks or transfers to appropriate sales teams
•Maintain compliance with all regulatory and company guidelines
•Meet or exceed daily and weekly performance targets (calls, lead generation)
•Handle objections effectively while maintaining a positive customer experience

Qualifications
Qualifications & Skills
•Previous experience in a call center, outbound sales, or customer service role preferred
•Basic P&C Insurance knowledge
•Strong communication and interpersonal skills
•Comfortable handling a high volume of calls in a fast-paced environment
•Ability to build rapport quickly and engage customers effectively
•Basic computer skills and experience with CRM/dialer systems
•Results-oriented with a strong work ethic

Key Performance Indicators (KPIs)
•Qualified leads generated
•Call quality and compliance adherence

Summary
Are you interested in the Outbound Sales Representative position in Markham? Apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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