IT Junior Analyst - Robotic Process Automation and AI Agent Developer

Job Title: IT Junior Analyst – Robotic Process Automation and AI Agent Developer

Location: Toronto, ON

Duration: 4-month

Contract term: September 8, 2026 - December 18, 2026

About the opportunity:

As a member of the Information Technology (I.T.) team, you’ll work alongside a cross‑functional group across the organization. This internship offers a unique opportunity to gain real‑world experience and understand how a business operates from the inside. You’ll be introduced to our digital transformation journey and learn how RPA and AI powered agents are developed and implemented across the company. If you're a student who is innovative, enthusiastic, and organized, this internship is a great way to apply your skills, grow professionally, and make a meaningful impact. By the end of the internship, you’ll have developed the ability to identify and remove roadblocks, and you’ll demonstrate strong creative problem‑solving skills—valuable assets for any future career in tech or business.

The attributes we are looking for:

• Analyze, understand, and document the business processes in detail where required and identify automation opportunities
• Identify and communicate the technical infrastructure requirements
• Design RPA process solutions in accordance with standard RPA design principles and conventions
• Design and develop Copilot agents (M365 Copilot Build / Copilot Studio)
• Configure knowledge sources (SharePoint, files, knowledge bases)
• Create prompts, topics, and logic for agent interactions
• Build automation flows using UIPATH and Power Automate
• Test the automated processes with real business scenarios and refine responses
• Create and maintain solution documentation
• Problem‑solve issues that arise in day‑to‑day running of RPA processes
• Communicate with RPA vendors on software‑related issues, suggested improvements, and participating with other users in the RPA community
• Provide technical support to end‑users, troubleshoot issues, and identify solutions
• Work within project planning constraints and provide timely updates
• Passionate about I.T Systems and have a keen interest in contributing to the RPA strategy
• Able to work both independently and collaboratively

What you will bring:

• Knowledge of software development and coding in various languages
• Experience in Computer Science is an asset
• Understanding of workflow‑based logic
• Understanding of Windows, mainframe, or web‑based platforms
• Knowledge of RPA technologies (e.g., UIPath) is a strong asset
• Knowledge of Microsoft Copilot and Copilot Studio is a strong asset
• Able to quickly learn necessary technical tools
• Good problem‑solving and debugging skills
• Excellent planning and organization skills and ability to take direction while working under tight deadlines
• Excellent interpersonal skills, an aptitude for problem solving, and the ability to work in a team environment
• Currently enrolled in a bachelor’s program, majoring in Information Technology, Computer Science or Computer Engineering.

This job description is intended to summarize the overall level of responsibility of the job and is not an exhaustive list of all the duties performed.

What Lactalis will offer:

• A welcoming and passionate team
• Hands‑on, meaningful projects
• An environment where your ideas truly matter
• A great addition to your resume (and maybe more…)
• 8% vacation pay
• Health & dental benefits starting day 1 (including coverage for vision, mental health practitioners, physiotherapy, chiropractic care, massage therapy, naturopathy, and more!)
• Social events with other students
• Opportunities to learn about different functions within our company

Our commitment to DEI:

Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities.

Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.

Compensation:

As part of our commitment to fairness, trust, and transparency and our ambition to be an Employer of Choice, the base salary range for this position is $21/h – $27+/h.

Please note: Along with a comprehensive Total Rewards package, your actual base salary will be fair, competitive, and be based on your skills, experience, and qualifications.