Senior Engagement Manager

• Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations.
• Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake.
• Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact.

We have been recognized with:

• 3x AWS AI/ML award wins.
• 3x NVIDIA Partner of the Year titles.
• Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms.
• We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting‑edge Generative AI and Agentic AI accelerators.
• We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.

Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here!

Role: Senior Engagement Manager

Employment type: Full Time

Location : Remote (Canada)

Description:

We are looking for a strong EM with people management experience to lead a team of business analysts and engineers focused on building and driving solutions and insights to drive business efficiency and customer experience. The ideal candidate will have strong project management, leadership and cross‑group collaboration skills.

Qualifications:

• Master's degree or equivalent practical experience.
• Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
• Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
• Aptitude in business analysis and leveraging quantitative analysis techniques for decision making.
• Ability to work with minimal supervision in a dynamic and time sensitive work environment.
• Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
• Team management experience is a must.

Job Responsibilities:

• As an Engagement Manager, you’ll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
• Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
• Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services.
• Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience.
• Coordinate, measure, monitor and communicate on program(s) health.
• Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization.
• Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates.
• Build a collaborative environment - coach/mentor team members.
• Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.

What is in it for you:

• Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
• Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
• Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
• Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.