Administrative Assistant

Description

Highlights of the job

EPCOR Water Services is hiring a full-time temporary Administrative Support, Program Administration to join our Linear Asset Services team. This position is based at our Aurum Facility site in Edmonton and is expected to last up to 8 months .

The Administrative Support position provides administrative and financial support for Linear Assets programs, helping ensure efficient, consistent, and effective service delivery. Key responsibilities include coordinating procurement, purchase orders, invoicing, and work order processes, supporting cost recovery and program improvement initiatives, and providing responsive support to internal stakeholders. This role may also support the Flood Prevention Inspection program and contributes to operational excellence through strong collaboration, accountability, and customer service.

We welcome applications from both internal and external candidates. EPCOR employees should apply using their “ epcor.com " email address to ensure proper consideration of internal seniority.

What you’d be responsible for

In the role of Administrative Support , you are accountable to the Manager, Program Administration and will have the following key accountabilities (but are not limited to these):

• Provide input into Program Administration planning and priorities, while fostering effective working relationships with internal and external stakeholders.
• Prepare, process, and maintain purchase requisitions and draw-down purchase orders (POs), ensuring accurate records and timely resolution of order and invoice issues.
• Provide invoicing and receiving support by coordinating approvals, processing transactions in Oracle, monitoring on-hold reports, and investigating discrepancies.
• Manage the lifecycle of draw-down POs, including creation, monitoring usage, coordinating top-ups, and completing year-end closures.
• Create and maintain work orders and related work requests in IVARA for Fleet Services.
• Support the Bulk Water Fill Program through account management, customer service, and billing administration in the Flowpoint system.
• Contribute to purchasing, invoicing, cost recovery, and continuous improvement initiatives that enhance program efficiency and service delivery.
• Support the Flood Prevention Program by coordinating inspection schedules, responding to customer inquiries, and processing backwater valve subsidy applications.
• Provide logistical and administrative support for events, projects, and other Program Administration activities as required.
• Perform other related duties as assigned.

What’s required to be successful

Qualifications & Experience

• High school diploma (GED or   completion of   equivalent   level of secondary education).
• Minimum 3 years related experience .
• Previous experience providing administrative support in a large-scale operational environment would be considered an asset.
• Previous customer service experience is an asset

Technical Skills:

• Oracle – Use iProcurement modules for time and work data entry and purchase requisitions and monitoring.
• I VARA – To create and manage Work Order, Work Requests, pull monthly reports
• Microsoft Office suite – with a focus on Excel for tracking various POs and budgets.
• Share Point – To use and manage Sharepoint lists for record keeping and management

Other important facts about this job

Jurisdiction: CSU52 

Class: A2

Hours of work: 80 hours bi-weekly

Starting Wage: $32.69  per hour  

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle - Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• The results of this competition may be used to fill similar vacant positions for up to six (6) months.
• Use of AI : Our recruitment process may use technology assisted tools, including artificial intelligence, to support application screening and certain assessment steps. All recruitment activities, including hiring decisions, are led by our hiring managers and talent acquisition team