Forms Administrator (Remote)

Job Responsibility: About FirstService Residential: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. Job Overview: The main responsibility of the Forms Administrator is to assist in processing and administrating Forms B & F under the Strata Property Act, inclusive of handling external enquiries and following up with internal departments. Key Responsibilities: The Forms Administrator will be a highly motivated self-starter who will be responsible for ensuring the efficient operation of the Sales Documents department by:

• Process high volume of form requests from realtors, owners and lawyers
• Compile and enter customer data in various applications (Welcomelink, Connect, CamAcct)
• Ensure all documents are uploaded to the Welcomelink system are up-to-date and following up with key departments (admin, Strata Manager etc.) regarding any missing documents such as insurance summaries, budgets, warranties, etc.
• Entering new owner accounts in Connect and CamAcct according to the lawyer's Form F request, including inputting strata fees and parking/locker information into the buyer's account to facilitate accurate billing by Accounts Receivable (AR).
• Prepare, review and follow up on lawyer undertakings for Form F requests
• Gather required documents requested and as required by legislation
• Track and ensure delivery deadlines are met
• Scan and upload form packages per delivery timeline
• Handle enquiries from realtors, owners and lawyers via phone and email
• Follow up on outstanding information relating to forms process
• Help Supervisor in creating SOP's and How-to-Guide of current processes
• Assist various departments as required

Shifts Available: Monday to Friday - 8:30am to 5pm (Remote) Skills and Qualifications:

• Being well organized, patient and being able to meet deadlines
• Possessing excellent analytical skills and having a keen eye for attention to details
• Possessing a strong command of the English language with excellent verbal and written communication skills
• Demonstrating a high level of customer service
• Having the ability to multi-task and thrive in a fast-paced environment

What We Offer: As a full-time associate, you will be eligible for employer paid health & dental, paid time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program. Compensation: 40,000 - 41,600 yearly The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive ; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. IN2018