Old Navy Senior HR Manager - Canada

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must‑have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The Senior HR Manager is a strategic HR leader responsible for driving people strategies that enable business performance and growth across the Canada organization. This role partners closely with business leaders and HR Centers of Excellence to deliver talent, organizational, and operational outcomes, while providing thought leadership on complex people matters. This role reports to the HR Director, Canada. It is a remote position with regular travel required to support field teams and business priorities. The role balances strategic partnership with strong execution, ensuring alignment to country‑specific requirements and consistency in HR practices.

What You'll Do

• Act as a trusted advisor to Regional and District Leadership Teams, providing guidance on the people and organizational implications of business strategies and decisions
• Lead the execution of country and field HR strategies, ensuring alignment with business priorities and long‑term talent objectives
• Drive talent management initiatives including performance management, succession planning, and leadership development
• Provide oversight and direction on employee relations, corrective action, employment decisions, and complex accommodation.
• Lead the implementation of HR programs and initiatives, ensuring consistency, compliance, and effective execution across the business
• Analyze HR metrics and trends to identify opportunities and inform data‑driven decisions
• Partner with Talent Acquisition, Learning & Development, Employee Relations, Legal, and Total Rewards to deliver integrated people solutions
• Support and lead change management initiatives, ensuring effective adoption and sustained outcomes across client groups

Leadership & Team Development

• Lead, coach, and develop HR team members, including HR Generalists, fostering capability building and career growth
• Build strong cross‑functional partnerships and drive alignment across HR and business stakeholders
• Provide thought leadership and elevate HR impact through both direct and matrixed influence across the organization

Operational & Canada‑Specific Accountability

• Provide oversight on key country‑specific processes including employment decisions, AP dispositions, and compliance requirements
• Ensure effective management of HR programs, risk, and compliance across the Canada business
• Partner closely with HR Generalists to ensure excellence in execution of LOA, accommodations, and other operational processes

Who You Are

• 7‑10 years of progressive HR experience, including experience supporting business leaders in a generalist or HR business partner capacity
• Strong knowledge across core HR disciplines including employee relations, talent management, compensation, benefits, and employment law
• Proven ability to influence and advise senior leaders, with strong business acumen and a results‑oriented mindset
• Demonstrated experience leading talent strategies, organizational change, and workforce planning initiatives
• Ability to navigate complex situations, analyze data, and make sound, balanced decisions

Leadership & Interpersonal Skills

• Strong leadership capability with experience coaching and developing others
• Excellent communication and relationship‑building skills; able to influence across multiple levels of the organization
• High level of personal integrity, sound judgment, and professionalism

Education & Credentials

• Post‑secondary education in Human Resources, Business, or related field
• CHRP designation completed or in progress preferred
• Bilingual (English/French) is an asset

Technical Skills

• Proficiency in Microsoft Office (Excel, PowerPoint); experience with Workday and HR analytics tools is an asset

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time
• Registered Retirement Savings Plan
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Virtual health care 24/7
• Maternity/Parental Top Up.
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $130,800 - $186,200 CAD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on local and provincial requirements.