Coordinator, Locating

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, You Can Count On

• Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. We’re passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!

At Aecon We

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What is the Opportunity?

Faster.Safer.Smarter. This is how Aecon Utilities is committed to delivering projects. We simply do it better. We are Ontario’s premier utility contractor and are ready to become Canada’s #1 utility construction provider.

Reporting to the General Manager, the Locates Coordinator will be responsible for supporting the daily activities of multiple job sites.

What You’ll Do Here

• Create, manage and distribute documentation and correspondence.
• Create locate packages.
• Screen requests and identify issues to determine priority.
• Schedule and dispatch Locators for utility locates.
• Dispatch locate requests.
• Attend client coordination conference meetings.
• Coordinate and provide meeting set-up for internal and external meetings.
• Support the billing process to ensure accuracy.
• Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

What You Bring To The Team

• Experience with utility locates is considered a strong asset.
• Communication – excellent ability to clearly and effectively communicate information and clarify requirements both orally and in writing.
• Strong customer service orientation and demonstrated customer service skills.
• Ability to work in a multi-client environment, applying client-specific business processes to individual service request situations.
• Work with a sense of urgency by demonstrating the ability to shift priorities to accomplish objectives.
• Effectively manage time to keep commitments to both internal and external clients.
• Proficient with Microsoft Office products (MS Word, MS Excel, MS Outlook).
• Highly organized and able to multi-task.
• Ability to probe and gather detailed information from callers, assess issues accurately and assign level of priority.
• Be a champion of inclusion and diversity.

Reason for Vacancy: New

Pay Range: $24 - $26 per hour

Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role.

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon’s AI Usage Policy. All final decisions are made by qualified Aecon team members.