Inscrivez-vous pour accéder à toutes les fonctionnalités de notre service.
  • Recherche d'offres d'emploi
  • Favoris
  • Créer un CV
    Nouveau
  • Salaires
  • Souscriptions

Digital Product Manager

Temps plein

Indigo Books & Music



WHO WE ARE 

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. 

OUR GUIDING PRINCIPLES 

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. 

  • We Will Hire, Inspire, Promote and Retain the Best - A's Hire A's
  • We Will Be Customer Centric
  • We Will Be Entrepreneurial
  • We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
  • We Will Be Committed to True and Shared Value Creation
  • We Will Be Systems Thinking, Data Driven and AI enabled

Job Description



The Digital Product Manager (PM) owns the performance of the customer-facing ecommerce products and is accountable for the outcomes they deliver: conversion, engagement, site performance, and accessibility. Working with cross-functional teams, they turn customer insights and business strategies into a prioritized roadmap, driving initiatives from discovery through launch and iteration, with success measured by customer and business impact.

KEY PERFORMANCE METRICS

  • Conversion rate and revenue for owned experience areas
  • Core Web Vitals and site performance targets
  • Accessibility compliance (WCAG 2.1 AA) maintained across owned surfaces

KEY ACCOUNTABILITIES

Discovery & Problem Definition

  • Analyze customer feedback, market trends, and data insights to identify and diagnose the right problems to solve
  • Anticipate customer needs and serve as the voice of the customer, advocating for frictionless experiences that drive conversion and engagement
  • Perform root-cause analysis on experience and performance issues to drive improvements
  • Stay current on ecommerce trends, the competitive landscape, and emerging technologies

Prioritization

  • Prioritize product features and requirements by balancing user needs, technical feasibility, and business impact
  • Make trade-offs transparent, grounding decisions in data and expected outcomes

Roadmap

  • Own the roadmap for customer-facing experiences (search/browse, product detail, navigation, content), aligned to business objectives and measurable outcomes
  • Seek out technology that creates high tech, high touch solutions for Indigo’s customers

Building

  • Lead the product lifecycle from ideation to launch, working closely with UX/UI, engineering, and business partners
  • Write user stories and acceptance criteria and manage backlogs in an Agile environment
  • Collaborate with marketing, operations, and merchandising to ensure seamless execution

Launching & Iterating

  • Define and track KPIs for product initiatives and report on outcomes achieved
  • Measure post-launch performance, gather feedback, and iterate to improve results
  • Ensure completion of team deliverables and adherence to budgets, as applicable

People

  • Lead through influence, aligning engineering, design, and business partners around shared outcomes without direct authority
  • Build trusted stakeholder relationships to unblock decisions and maintain momentum
  • Give authentic, constructive feedback to peers and partners, and invite it in return
  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge, and actively learn from those more knowledgeable
  • Help others see the impact of their efforts and proactively engage other functions for input

Cultural

  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Senior Manager, Group Product

Manager once Removed (MOR): Chief Customer Officer

KEY RELATIONSHIPS

Internal:

  • Technology Team (Architecture, Development, QA)
  • Product Design
  • Senior Business Stakeholders (Online Merchandising, Online Operations, Product Marketing, Loyalty, Retail)
  • Senior IT Stakeholders
  • Digital Analytics

External:

  • Potential outsourced IT vendors

Qualifications



Work Experience / Education / Certifications

  • 5+ years in product management, preferably in ecommerce, retail, or a digital-first company

Competencies / Skills / Attributes

  • Hands-on experience with a modern commerce platform, such as Shopify, is a strong asset
  • Partnering closely with UX/design teams and working within a design system
  • Strong analytical skills; uses data to drive decisions (Google Analytics, SQL, A/B testing)
  • Proven ability to define requirements, manage backlogs, and execute in Agile environments
  • Excellent communication and stakeholder management; able to influence and align teams
  • Technical acumen to collaborate with engineering (coding experience a plus, not required)
  • Experience with product management tools like JIRA and Confluence
  • Passion for ecommerce and customer experience, with a user-first mindset

Additional Information



Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at  Voir email sur jobs.smartrecruiters.com.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

L'offre d'emploi a été publiée il y a 25 jours
Des emplois similaires qui pourraient vous intéresserBasé sur l'offre Digital Product Manager à Toronto, ON
  •  ...Amex and let's lead the way together. As a part of the Arena Product team, you will enable continuous integration across our global platforms...  ...the business need. Reports to the Director in a Product Management organization within an enterprise technology product team.... 
    Suggéré
    Temps plein
    Travail au bureau
    Horaires flexibles

    Amex

    Toronto, ON
    il y a 8 jours
  •  ...About the Role: We are seeking a detail-oriented and customer-focused Product Manager for our kids smartwatch product lines to join our team and play a crucial role in developing strategic product initiatives and bringing the product lines to life. In this role, you’ll... 
    Suggéré
    Temps plein
    Travail à distance

    COSMO

    Toronto, ON
    il y a 7 jours
  • $58k - $102k par année

     ...Summary The Product Operations Consultant serves as a strategic partner to Product Managers, driving alignment between product strategy, user needs, business objectives...  ...excellence. The team partners closely with Product Management, Engineering, Design, Data, and Business... 
    Suggéré
    Emploi en cdd
    Horaires flexibles

    Deloitte

    Toronto, ON
    il y a 3 heures
  • $84.46k - $127k par année

     ...Manager, Marketing   Join Livingston and grow your career in the constantly changing...  ...Livingston.    JOB SUMMARY As our Digital Marketing Manager, your core focus will be...  ...working across departments from Sales and Product to Client Services to create a cohesive and... 
    Suggéré
    Contrat Longue Durée
    Temps plein
    Horaires flexibles

    Livingston International

    Toronto, ON
    il y a 3 heures
  •  ...million Canadians each month through managing a robust portfolio that champions...  ...Who we're looking for: The Digital Performance and Analytics Manager will play a key role in driving data...  ...Collaboration: Work closely with Digital Product, UX, marketing and development teams... 
    Suggéré
    Temps plein
    Сontrat
    Horaires flexibles
    Travail posté

    Rogers Communications

    Toronto, ON
    il y a 3 heures
  •  ...30 million Canadians each month through managing a robust portfolio that champions leading...  ...for: As we continue to evolve Rogers’ digital commerce capabilities, we are looking for a strategic and customer-focused Product Manager to help shape the future of our Wireline... 
    Contrat Longue Durée
    Temps plein
    Сontrat
    Horaires flexibles
    Travail posté

    Rogers Communications

    Toronto, ON
    il y a 3 heures
  • $69.5k - $119.5k par année

     ...through stretching themselves where they can work on innovative products and projects and where employees are supported and engaged in...  ...ahigh-impact team focused individual to fill the position of Manager Digital Experience. The successful candidate will play a key part in our... 
    Contrat Longue Durée
    Temps plein
    Stage
    Travail manuel
    Travail au bureau

    CI Financial

    Toronto, ON
    il y a 8 jours
  •  ...results, in an inclusive and high-performing culture. The Digital Experience Manager will be tasked with collaborating with others to inform, develop...  ...achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth... 
    Emploi permanent
    Travail au bureau
    Travail à distance
    Horaires flexibles

    Scotiabank

    Toronto, ON
    il y a 8 jours
  • $104k - $215k par année

     ...strategic programs and services that unite our organization.   What will your typical day look like? You will serve as product manager for our Digital Identity Operate offering, maintaining and evolving the offering definition, roadmap, and market positioning. To do so... 
    Emploi en cdd
    Travail à distance
    Horaires flexibles

    Deloitte

    Toronto, ON
    il y a 3 heures
  • $105.2k - $151.93k par année

     ...Responsibility: Reference No. R2803907 Position Title: Digital Portfolio and Project Analytics Product Owner Department : Digital RnD Pipeline and Project...  ...digital products to allow the R&D organization to manage its business efficiently and reach its strategic goals.... 
    Contrat Longue Durée
    Emploi permanent
    Stage
    Travail à domicile

    Sanofi

    Toronto, ON
    il y a 8 jours
  • $130k - $150k par année

     ...position is for Vancouver meaning that relocation will be required if you are based out of Vancouver. We're looking for a Product Manager with experience building self-serve, Product-Led Growth (PLG) B2B SaaS or marketplace products . You'll work directly with the... 
    Relocation

    Savvy Talent

    Toronto, ON
    il y a 14 heures
  •  ...pivot to the future. We define Industry X as digital reinvention of manufacturing/engineering...  ...believe that smart, connected digital products and assets are about to create hyper -personalized...  ...Are: A Digital Manufacturing Strategy Manager with an abundance of experience in... 

    Accenture

    Toronto, ON
    il y a 8 jours
  •  ...traditional banking practices. As the ONLY digital banking platform in Canada offering a...  ...doing Driving the creation of exceptional products and user experiences by blending business...  ...thousands of companies on Venn to better manage their finances by expanding and enhancing... 
    Temps plein
    Stage
    Recrutement immédiat

    venn

    Toronto, ON
    il y a 11 heures
  • $139.2k - $201.07k par année

     ...Responsibility: Reference No. R2804992 Position Title: Digital RnD Reporting Analytics Product Line Owner Department : Digital RnD Pipeline and...  ...delivering digital products to allow the R&D organization to manage its business efficiently and reach its strategic goals.... 
    Contrat Longue Durée
    Emploi permanent
    Stage
    Travail à domicile

    Sanofi

    Toronto, ON
    il y a 10 jours
  • $98.32k - $135.18k par année

     ...seeking a strategic data-driven and commercially minded Senior Manager Digital Performance & Growth Marketing to lead Medcans digital B2B...  ...responsible for understanding how channel performance investment levels product mix audience segments website traffic and on-site behaviour... 
    Contrat Longue Durée
    Temps plein
    Stage
    Travail au bureau

    Medcan

    Toronto, ON
    il y a 14 heures
  •  ...over $125 billion in combined assets under management and administration, with a clear mandate...  .... Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks...  ...Purpose of Job Reporting to the Group Product Manager, Digital Banking, the Lead Product... 
    Taux horaire
    Contrat Longue Durée
    Emploi permanent
    Temps plein
    Travail au bureau

    EQ Bank | Equitable Bank

    Toronto, ON
    il y a 3 jours
  • $92.49k - $127.2k par année

     ...What youll be doing CIBC Global Asset Management is among Canadas largest investment...  ...high-net-worth clients. As a Senior Manager Product Management youll lead the strategy oversight...  ...partners across product marketing sales digital governance and other business teams youll... 
    Temps plein
    Travail au bureau

    Canadian Imperial Bank of Commerce

    Toronto, ON
    il y a 7 jours
  •  ...turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio...  ...carbon and replace cars. Could you be the full-time Product Industrialization Manager in Toronto, ON we're looking for? Your future role... 
    Contrat Longue Durée
    Temps plein
    Le monde entier
    Horaires flexibles

    ALSTOM

    Toronto, ON
    il y a 8 jours
  •  ...Cards Acquisition Enablement team, reporting to the Director, Product Management, the Group Product Manager will manage and implement the one-year...  .... Collaborate with internal and external partners, including Digital, Retail Channels, Risk Management, Finance, Legal, Compliance,... 
    Temps plein
    2 jours par semaine
    1 jour par semaine

    CIBC

    Toronto, ON
    il y a 1 jour
  • $115k - $130k par année

     ...our culture. Operate responsibly by managing risk, safety, and environmental considerations...  ...Wh at is the Opportun ity? The EHS Manager, Digital Solutions is responsible for leading...  ...that improve EHS performance, productivity, and user experience. Lead the exploration... 
    Zone locale

    AECON

    Toronto, ON
    il y a 14 heures
  • We are seeking a highly experienced Senior Product Manager to direct the end-to-end strategy, roadmap execution, and delivery of complex digital products. In this role, you will lead cross-functional delivery teams—comprising product owners, UX/UI designers, developers, and... 
    Сontrat

    Randstad

    Toronto, ON
    il y a 10 jours
  • $64.78 - $67.91 par heure

    Cella by Randstad Digital is currently seeking a mid-to-senior level Commercialization Strategy & Marketing Lead to join our team for a...  ...unconventional, high-impact commercialization opportunities that drive product awareness, adoption, and sales momentum. Conduct deep... 
    Сontrat
    Stage
    Travail au bureau
    Recrutement immédiat
    Travail posté

    Randstad

    Toronto, ON
    il y a 11 jours
  •  ...making an impact through software products and changing industries for...  ...advance a cloud-native digital commerce and monetization platform...  ...digital commerce and monetization managed service that serves as a...  ...Summary : As a Data Product Manager at LotusFlare, your work will... 
    Travail au bureau
    Recrutement immédiat

    LotusFlare

    Toronto, ON
    il y a 9 jours
  •  ...Job Responsibility: Principal Product Manager JR-152144 Hybrid Toronto Frisco Product Full time Who are we? Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform... 
    Temps plein

    Equinix

    Toronto, ON
    il y a 10 jours
  • $115k - $150k par année

     ...to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest...  ...replace cars.     Could you be the full-time Wayside Track Products Technical Manager in Toronto, ON we’re looking for? Your future role Take... 
    Contrat Longue Durée
    Temps plein
    Le monde entier

    Alstom

    Toronto, ON
    il y a 3 heures
  • $130k - $155k par année

     ...Are you a product leader with a strong technical understanding of AI, machine learning, and...  ...?  We’re looking for a  Lead Product Manager – AI/ML  to join a growing Canadian technology...  ...of mobile data, identity, and digital trust.  This is a newly created role focused... 
    Contrat Longue Durée
    Temps plein
    Travail posté
    3 jours par semaine

    STACK IT Recruitment

    Toronto, ON
    il y a 8 jours
  • $105k - $120k par année

     ...-being of Canadians. As a leading wealth management organization, we are committed to leadership...  ...We are looking to fill an opening for a Product Owner to join the Client Experience,...  ...experience in Asset Management ~ High digital savviness and comfort with a range of software... 
    Stage

    Aviso Wealth

    Toronto, ON
    il y a 23 jours
  • $85k - $100k par année

     ...opportunities for personal growth and development are endless. Digital Project Manager- Contract Role The Digital Project Manager plays an...  .... Responsibilities & Skills Coordinate day-to-day production for integrated and digital-first campaigns supporting... 
    Temps plein
    Сontrat
    Travail temporaire
    Emploi en cdd
    Freelance
    Stage

    dentsu

    Toronto, ON
    Il y a un mois
  •  ...About the Role You'll be joining Beacon's Portfolio Product team, a cross-functional group of Product Managers, Engineers, Designers, GTM experts, and Data...  ...measurable outcomes through AI and software. As a Product Manager, you'll own product outcomes for 3-4 portfolio... 
    Temps plein
    1 jour par semaine

    beaconsoftware

    Toronto, ON
    il y a 11 heures
  •  ...infrastructure, renewable power, energy, digital, transportation, and public-...  ...verticals and financial products Direct involvement in SPAC...  ...Advisors is seeking a Managing Director, Investment Banking...  ...Senior Client Relationship Management: Serve as the primary point... 
    Contrat Longue Durée
    Emploi permanent
    Temps plein
    Pour les contractants
    Recrutement immédiat

    Agentis-Capital-Advisors

    Toronto, ON
    il y a 11 heures

Voulez-vous recevoir plus d'offres d'emploi ?

S'abonner et recevoir des offres d'emploi similaires à Digital Product Manager. Soyez parmi les premiers à postuler !