Sr. Credit and Collections Administrator, Bell Media

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. 

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be part of the team that drives the achievement of our strategic objectives. You’ll work collaboratively with a team of professionals, managing the performance and risk profile of Bell, balancing the needs of customers, investors and team members with long-term business success.

Summary

Position: Sr. Credit and Collections Administrator, Bell Media 
Location: 87 Ontario West, Montreal, O, QC
Salary: Commensurate with qualifications and experience
Hours of Work: 40 hours per week. Overtime as required.

Key Responsibilities

• Media Credit and Collections
  • Regularly monitor and follow up on assigned accounts
  • Communicate with clients regarding overdue account payments
  • Follow up with the Sales team
  • Respond to inquiries (both internal and external) in a timely and professional manner
  • Assess credit and determine the creditworthiness of new customer accounts
  • Maintain and update existing customer accounts
  • Prepare monthly forecasts for accounts receivable collections

• Account Management
  • Reconcile accounts
  • Identify and adjust small account balances
  • Identify doubtful accounts for provisioning purposes

• Other Duties
  • Process credit card payments
  • Prepare proofs of claim for trustees
  • Produce various reports
  • Serve as a resource person to support and assist with billing activities.

Critical Qualifications

• Minimum of five years of experience in a Credit and Collections role
• Excellent organizational skills and results-oriented mindset
• Intermediate-level proficiency in Microsoft Excel
• Postsecondary education diploma
• Ability to work both independently and as part of a team
• Ability to communicate professionally and in a timely manner at all levels, both verbally and in writing
• English language proficiency required: In this role, the incumbent will be required to interact with both English- and French-speaking stakeholders across Canada
• Strong problem-solving skills
• Ability to learn and use various computer programs and software applications
• Experience in the media industry and accounting is considered an asset

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Non Management

Job Status:  Regular - Full Time

Job Location: Canada : Quebec : Montreal
Work Arrangement: Remote
Application Deadline: 10/12/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or  View email address on jobs.bce.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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