Installation Technician - Calgary

As an AlkeGel Installation Technician, you will play a crucial role in ensuring the successful deployment and application of AlkeGel products at customer sites. Your responsibilities include training contractor installation teams, conducting on‑site customer training sessions, and delivering technical presentations to ensure proper installation techniques and optimal product performance. You will travel to project sites, provide hands‑on installation guidance, troubleshoot application challenges, and serve as the technical expert for AlkeGel installation best practices.

Location Remote candidates must be based near a major airport and located within Calgary, Canada. The position requires a minimum of 50% travel to customer sites and company locations as needed.

Responsibilities

Conduct comprehensive installation training for contractor teams on AlkeGel application techniques

Provide hands‑on guidance and supervision during initial installations to ensure quality standards

Develop and maintain relationships with contractor partners to support ongoing projects

Assess contractor capabilities and certify teams for AlkeGel installations

Deliver on‑site training sessions to customer personnel on AlkeGel product features and benefits

Conduct technical presentations for customer teams, including engineers, facility managers, and maintenance staff

Provide detailed instruction on proper handling, storage, and application procedures

Address customer questions and concerns regarding installation processes and product performance

Travel to customer sites to oversee AlkeGel installations and ensure adherence to specifications

Monitor installation quality and provide real‑time feedback and corrective guidance

Document installation processes and maintain detailed project records

Troubleshoot application challenges and implement solutions on‑site

Serve as the primary technical resource for AlkeGel installation questions and issues

Collaborate with sales, engineering, and product development teams to address customer needs

Provide feedback from the field to improve installation procedures and product performance

Create and update installation guides, training materials, and technical documentation

Qualifications/Experience

Associate's degree in a technical field or equivalent hands‑on experience in industrial insulation, construction, or related trades

Proven experience in insulation installation, specialty materials application, or technical field services

Strong presentation and communication skills with ability to train diverse audiences

Willingness to travel extensively (up to 75%) to customer and contractor sites

Valid driver's license and clean driving record

Ability to work in industrial environments and navigate construction sites safely

Experience with thermal insulation, coatings, or specialty chemical applications preferred

Proficiency with Microsoft Office and ability to create training materials

Strong problem‑solving skills and ability to work independently in field environments

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.

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