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Planet Fitness Member Services Representative

Pearl North York Fitness LP

Deliver exceptional customer service at Planet Fitness Pearl North York in Toronto while supporting members, guests, and prospective members.

As a Member Services Representative, you will create positive member experiences through front desk support, account updates, and professional communication. You will answer phones, check members into the system, provide tours, and support new memberships. The position also includes club cleanliness responsibilities.

Key Responsibilities:

  • Greet members, prospective members, and guests warmly
  • Answer phones and assist callers with questions
  • Check members into the system
  • Provide tours and sign up new members
  • Complete cleaning lists, checks, and assigned tasks

Requirements:

  • High School diploma or GED equivalent required
  • Must be 18 years of age or older
  • Basic computer proficiency
  • Customer service background preferred
  • Punctuality, reliability, and professional communication

Bring customer service, listening, and problem-solving skills to support Planet Fitness members at Pearl North York.

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Vacancy posted 3 hours ago
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