Scale Operator

Scale Operator

Job Number: 4501

Job Type: Temporary Part-Time

Vacancy Reason: Backfill

Temp Contract Length: 6 Months

Location: 925 Erb St W - Gate 2 Outbound Scale House

Job Category: Environmental

Number of Positions: 1

Department: Scales and Systems

Division: Engineering and Environmental Services

Hours of Work: Up to 24 hours per week

Work Schedule: Shifts Vary Monday - Saturday

Union: CUPE 1656

Grade: CUPE 1656 Grade 003

Salary Range: $30.04 - $31.62

Posting Date: May 28, 2026 at 12:00am

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Operates and maintains a computerized vehicle weighscale; processes vehicles and performs related activities at Regional Waste Management sites.

Duties/Responsibilities

• Enters incoming vehicle licence plate numbers to weighscale system, and checks customer data (e.g., material type, account status, Regional resident). Registers new vehicles to create customer accounts, as backup.
• Processes customer payments (cash, cheques, credit cards, debit) and maintains cash floats. Balances point of sale machine at end of shift. Balances and prepares daily bank deposits for courier pickup. Signs bills of lading.
• Prints, sorts, and files tickets. Manually records weighscale tickets when required.
• Performs all janitorial duties, including cleaning and maintaining scalehouse and computer hardware, vacuuming, sweeping, cleaning windows, and dusting.
• Responds to general questions from the public regarding billing, recycling, and landfill services, and provides instructions/redirects, as appropriate.
• Questions drivers regarding incoming waste, and provides information regarding handling materials such as contaminated soil, asbestos, and household hazardous waste.
• Directs vehicles to landfill area, recycling centre, household hazardous waste depot, compost area, and other waste diversion programs. Hands out information brochures.
• Processes outgoing vehicles, checking for appropriate material type, account, and weight.
• At transfer stations, records and charges incoming vehicles. Instructs the public to ensure materials are deposited in correct bins, properly separated, and not contaminated. Checks bins for fullness and notifies for pickup. Maintains bin areas to ensure safe access for customers.
• Monitors customers to ensure bins are used appropriately and safely. Checks and records used oil tank levels and reports to Environmental Program Officer.
• Receives and posts faxes and mail on scalehouse bulletin board.
• Maintains computerized weighscale, two-way radio, and point of sale machine in good working condition, and reports need for servicing.
• Performs related duties, as assigned.

Knowledge, Skills, and Abilities

• Knowledge of reading, writing, and math skills acquired through a grade 12 education plus 1 year of customer service and cash handling experience.
• Knowledge of job-related Regional policies and procedures, related by-laws, and the Occupational Health and Safety Act.
• Communication and human relations skills to provide customer service and respond to customer inquiries (in person, phone) using tact and courtesy and participate as an effective team member.
• Ability to read licence plate numbers, tickets, reports, computer screen options, policies and procedures, bills of lading, and by-law 98-87 (e.g., speed limits on site, untarped loads, site rules). Ability to update data in customer files, complete daily cash reconciliations, and manually record weighscale tickets if computers fail.
• Computer skills with ability to use job-related software such as Geoware and accurately enter data. Ability to operate a computerized vehicle weighscale.
• Ability to operate a cash register and reconcile/balance daily receipts.
• Must provide an acceptable Police Record Check (Level 2) for bondability.
• Ability to travel within Waterloo Region.
• Ability to support and demonstrate the Region’s values.

Additional Knowledge, Skills, and Abilities

Internal 1656 applicants are required to submit a document with their name on it (or an optional resume). 1656 staff are encouraged to internally apply with an updated resume, especially for those job opportunities that are a promotional opportunity, so that their qualifications are appropriately captured during the screening phase.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact View email address on canada.jobradars.com, or by calling our Service First Contact Centre at phone number View phone number on canada.jobradars.com.

Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).