Office Administrator

Do you keep office operations organized, take ownership of your work, and readily jump in wherever support is needed? We are looking for a well-rounded Office Administrator to support our client, a growing company in the promotional products industry.

Working closely with one of the partners and the external accountant, you will support a varied mix of office, client-order, administrative, and accounting activities. You will help keep the business organized and responsive while looking for practical ways to improve how work gets done.

Position details

• Salary: $50,000–$65,000 per year, based on experience and abilities
  
• Schedule: Full-time, Monday to Friday, 8:30 a.m.–5:00 p.m.
  
• Location: Burlington, In office
  

Key responsibilities

Financial administration

• Manage accounts receivable and accounts payable using QuickBooks.
  
• Cross-check invoices and track expenses accurately.
  
• Assist with basic payroll preparation and financial reporting.
  
• Work closely with the external accounting team throughout these processes.
  

Office operations

• Provide excellent customer service to clients in writing, in person, and by phone.
  
• Support client-branded merchandise projects and help ensure orders are completed accurately and to the client’s satisfaction.
  
• Manage incoming and outgoing email and mail.
  
• Coordinate internal meetings, team meetings, and travel arrangements.
  
• Manage office supplies and inventory as needed, ensuring necessary materials are available.
  
• Provide general administrative support, including electronic filing, data entry, and document preparation.
  
• Maintain the confidentiality of sensitive information.
  
• Support general office coordination and other duties as required.
  

Requirements

• College or university education is a strong asset.
  
• Previous experience in a receptionist, administrative, customer service, accounting, or bookkeeping role is preferred.
  
• Practical knowledge of QuickBooks and the ability to work comfortably in the platform.
  
• Experience in the promotional products, branded merchandise, apparel decoration, print, or fulfillment industry is an asset.
  
• Familiarity with accounting and finance terminology is a strong asset.
  
• Strong computer skills, including proficiency in Microsoft Office applications such as Excel, Word, Outlook, and PowerPoint.
  
• Excellent written and verbal English communication skills, with the ability to draft professional emails and confidently handle phone inquiries.
  
• Strong organizational skills and attention to detail.
  
• Ability to multitask and prioritize in a fast-paced environment.
  
• A proactive, curious, and self-starting approach—you take ownership of your tasks, look for ways to improve how work gets done, and readily jump in to support changing priorities.
  
• Communicate and interact professionally with clients, partners, and colleagues.
  
• Ability to handle sensitive information with discretion and confidentiality.
  

Benefits

• Three weeks of vacation.
  
• Additional benefits are negotiable.
  
• Join a quickly growing company under proven executive leadership, with opportunities to develop your administrative and accounting skills.
  

Other companies may call this role

Office Coordinator • Administrative Coordinator • Office and Accounting Administrator • Administrative Assistant • Accounting and Administrative Assistant • Office Assistant

If you can keep office operations organized, communicate effectively with others, and support day-to-day administrative work, with strong Quickbooks knowledge, this could be the role for you. Click Apply to learn more.

We may use artificial intelligence during certain parts of the recruitment process to screen, assess, or select applicants. Accommodation is available upon request for applicants with disabilities throughout the recruitment process. We thank everyone who applies. We are committed to communicating quickly, often, and well, and all applicants will be contacted within five business days. No phone calls, please.

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