Technical Advisor in Mechanical Workshop Management

Optimize operations as a Technical Advisor in workshop management, ensuring effective communication and detailed work orders. Collaborate with technicians and customers for efficient repair workflows. This role involves overseeing workshop activities with your 5-7 years of mechanical expertise. You will drive improvements in work order accuracy and customer service. Strong organizational qualities will support your ability to manage multiple priorities and requests seamlessly. Key Responsibilities:

• Create and manage work orders in the system
• Verify compliance and accuracy of order information
• Communicate progress updates to customers effectively
• Prioritize repairs based on urgency and technician skills
• Process warranty claims according to manufacturer guidelines

Requirements:

• 5-7 years in mechanical roles (trucks, trailers, heavy equipment)
• Fluent in English with robust communication skills
• Proficient with computer tools and software
• Organized and detail-oriented in daily tasks
• Able to manage multiple requests and priorities

Be a key Technical Advisor, driving both operational efficiency and high-quality customer service. #J-18808-Ljbffr