Administrative Support 09

Job Responsibility:

Position Details

Posting #: 31408 Department: Operational Command Centre Employee Type: Temporary, Full Time If Temporary, Number of Weeks: approx. 14 months Union: CUPE Openings Remaining: 1

Schedule

Work Days: Monday to Sunday, Weekends, Holidays Time of Day: Days Shift: 12 hour Shift Start: 6:00 Hours are subject to change based on operational requirements. This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)

Application Dates

Opening Date: 03/06/2025 Closing Date: 10/06/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

POSITION SUMMARY This position is responsible for performing bed allocation functions in support of patients and heath care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration. The position ensures accurate placement of patients in beds according to hospital policies, patient condition and preferred accommodation requests.

• Graduate of a recognized Office Administration-Health Services course
• Intermediate skill level in MS Word and Excel required
• Spelling, medical spelling and medical terminology must be at an intermediate skill level
• Typing speed at an intermediate skill level is required
• Clerical testing may be required as part of the selection process
• Knowledge of inpatient units and related hospital services
• Experience in patient registration/patient processing and bed management preferred
• Excellent verbal communication skills. Must be comfortable in interviewing patients in order to collect necessary data elements, including demographics and insurance information
• Excellent written communication skills
• Customer service oriented
• Adept in working in a high volume, high stress area dealing with competing priorities
• Knowledge of Pathways Healthcare Scheduling system preferred
• Experience with computer supply ordering system, order entry, pre-admission protocols including OR, PAR, ICU and Medical Surgical Units preferred
• Proven ability to work as a team member
• Must present a professional demeanor at all time
• Excellent work performance and attendance record is essential

WAGE RATE Hourly: $28.87.... $30.14.... $31.37 (plus 14% in lieu of benefits)

St. Joseph's Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH .

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.