Career and Professional Development Program Manager

Job Responsibility: Fredericton, NB Administrative Experienced Full-time $51,924 - $67,489 / year Competition Number: #204-24.25 Benefits: Health Insurance Dental Insurance Paid Time Off Retirement Plans Life Insurance Disability Insurance Employee Assistance Program Tuition Aid Closing Date: March 27th, 2025 at 4:00 PM CENTRE FOR LEARNING FUTURES UNB's Centre for Learning Futures supports innovative teaching and learning approaches through its Teaching and Transformative Learning unit across all modes of program and course delivery. The Centre for Learning Futures supports a variety of learning opportunities ranging from online academic programs and courses across a variety of disciplines to executive education, professional development and personal development opportunities. The Office of Experiential Education also operates within the Learning Futures Umbrella. WHAT WE OFFER Full-time | Continuing | Fredericton | Hybrid UNB is committed to ensuring employees can maintain a healthy work-life balance. As such, we are proud to support a hybrid work approach, which includes flexible hours and work-from-home options. Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week Additional Working Conditions: Ability to travel and work evenings and weekends, as required. Salary Range: $51,924 - $67,489 per annum YOUR FOCUS Reporting to Director of Executive Education & Professional Development, the Career and Professional Development Program Manager is responsible for the management and operations of Career & Professional Development (CPD) programs. This position will assist with the development of educational programming for professional development (CPD) education needs and requirements, including the allocation of resources, management of budgets, achievement goals, and objectives. Lead the overall management, administration, and learner support functions. Manage all phases in the design and delivery cycle, ensuring that all stakeholders receive impeccable service. Support programs in reaching goals of retention and outreach to grow registrations. Conduct follow-up on students, tracking and reporting on progress; compiles data and reports findings to address process improvement and student support needs. Facilitate communication and development of new curriculum by staying up-to-date on current best practices, trends, and assessing community needs. Negotiate and design program schedules and manages instructor contracting process. Manage budgets across all programs/offerings. Act as the first point of contact and provides primary administrative, delivery logistical, and technical support to students, faculty, and clients. Problem-solve and trouble-shoot difficult situations. Work with Learning Future units to ensure financial systems and processes are accurate, timely, and efficient. Maintain official student records and ensures transcripts are available to students with their CPD activity. Maximize interaction with current students & organizations and provides supports as necessary. Recruit, select, maintain good relationships, and provide support to instructors as required. Provide instructional guidance, curriculum, methodologies, and/or tools to educators. Attract new students & audiences through relevant programming and retain existing students and increases completion rates. Manage student assessment tracking system. Verify all professional development student completion records to ensure the accuracy of academic records, confirming that students meet all course program requirements. WHAT YOU BRING Bachelor's degree in Business Administration, Adult Education or related field. Minimum 5 years of work experience in adult education, program development/administration, project management, and business development. Additional Strengths Masters degree preferred. Ability to manage multiple projects with multiple objectives and deadlines with attention to detail and program-specific knowledge. Highly effective communication skills & professional demeanor with multiple stakeholders, units within the university, and with external partners, suppliers, and resource agencies. Proven ability to establish and maintain relationships with multiple stakeholders. Understanding of an entrepreneurial approach to continuing education. High degree of discretion and ability to maintain confidentiality in client relations. Fluent with MS Suite and a demonstrated understanding of relational databases. Ability to generate reports including program statistics and evaluation summaries. Proven ability to work independently, exercise excellent judgment, and contribute to multiple teams with multiple objectives. Excellent time management & interpersonal skills. Proven ability to prioritize and set objectives. Strong empathy and perspective-taking skills. Proven ability to work within budgets. Share Look for yourself Photo Gallery A little bit about us University of New Brunswick The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2025 and one of Atlantic Canada's Top Employers for 2024. UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research. Are you interested? Work With Us WHY CHOOSE UNB? UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance. PROFESSIONAL & TECHNICAL STAFF UNION (PTSU) This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement. COMMITMENT TO EQUITY, DIVERSITY & INCLUSION The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada. We thank all who apply; however, only those selected for an interview will be contacted.