Release Manager
$68.8k - $114.7k per yearTechAlliance of Southwestern Ontario, London Economic Development Corporation
The End User Technology Release Manager is responsible for planning, coordinating, and governing the end-to-end release of technology changes impacting end user services (devices, apps, collaboration tools, workplace connectivity).
This role ensures releases are delivered on time, with quality, and minimal disruption, acting as the central orchestrator across engineering, operations, vendors, and business stakeholders.
Key Accountabilities
- Own end-to-end release governance for End User Technology services (endpoint, collaboration, workplace connectivity)
- Establish and manage the enterprise release calendar across EUT portfolios
- Lead release planning, readiness reviews, and go/no-go decisions
- Engineering (endpoint, M365, network)
- Service operations
- Ensure adherence to change, release, and deployment processes (ITIL aligned)
- Manage risk, dependency mapping, and rollback strategies
- Drive continuous improvement of release processes and tooling
- Provide executive reporting on release health, risks, and outcomes
- Own post-release validation, incident review, and lessons learned
Interfaces
- End User Technology Engineering & Operations
- Infrastructure & Security
- Vendors (e.g., managed services / OEMs)
- Business stakeholders / change consumers
Experience & Skills
- Strong experience in release management / ITSM / DevOps environments
- Understanding of end user platforms (Windows, Intune, M365, devices)
- Proven ability to coordinate cross-functional delivery
- Strong risk management, communication, and stakeholder alignment
- Experience with tools (e.g., ServiceNow, Jira, CI/CD pipelines)
The base salary for this position is between $68,800 - $114,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Location: London, ON, CA Winnipeg, MB, CA Toronto, ON, CA
Requisition ID: 5615
Category: Digital Technology
What we offer
- Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness : Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.
- Time Off : In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security : Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition : Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Equal Opportunity Employment
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact View email address on ca.talent.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
#J-18808-LjbffrVacancy posted 8 days ago
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