Bilingual Account Coordinator

We’re looking for a dynamic and detail-oriented Bilingual Account Coordinator to join our Sales & Marketing team in Winnipeg.

Reporting to the Senior Manager, Sales & Marketing, you will be responsible for assisting in managing several established Lottery accounts, and acting as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Health & Extended Benefits
• Opportunities for professional development
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• A variety of committee-driven employee engagement activities
• Free Parking
• Hybrid Work Environment

What You'll Do

• Partner with the internal account team and assist in managing several clients and projects.
• Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
• Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
• Participate in strategic planning and development alongside internal teams through the creation of new ticket artwork and other specific lottery documentation.
• Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
• Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements

Who You Are

• A self-starter with outstanding verbal, written and interpersonal communication skills.
• A highly motivated individual who thrives in fast-paced, deadline driven environments.
• A strong relationship builder adept at working collaboratively within a team setting.
• A go-getter who dives in, takes the initiative and is skilled at balancing client needs and expectations

What You'll Bring

• Post-Secondary education in Business Administration, Marketing, or related experience.
• 2+ years’ experience in an Administrative or Project Coordination role.
• Bilingualism in English and French.
• Outstanding written and verbal communication skills.
• Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
• Highly proficient in Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.
• Previous lottery experience is an asset

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.