General Manager Fueling Services - YUL & YMX

Job Summary

Responsible for the oversight of in‑plane fueling and tank farm management operations in YUL and YMX. Lead, develop, and drive the overall strategic and business plan. Direct the implementation of all corporate objectives, strategies, plans, and industry standards. Make recommendations and drive business decisions in the areas of operations, safety, quality control, GSE, and commercial. To help set quality and safety standards and assist station management with implementing programs and meeting or exceeding those goals. Develop and maintain a close and effective working relationship with all management to fully support their operational efforts.

Job Description

• Prepare consortium operating budget to include any operational concerns/requirements for approval by the Fuelchairpersonand its members.
• Review proper staffing levels to ensure service levels are kept within the parameters of the budget and the needs of the business.
• Review all equipment and personal injury accidents that take place at the fuel facilities and develop corrective action, incorporating Company policies.
• Maintain a safe and efficient operation to effect operational efficiency and economy.
• Ensures direct reports follow all company, customer, industry, and Federal agency training and safety requirements, including documentation through training records.
• Ensure implementation of appropriate training programs, including preventative maintenance and safety, for new hires and recurring training for experienced employees.
• Ensure appropriate response to airport infractions and breaches of the Company’s operating rules/procedures and take corrective action if required.
• Ensure that both the company and the consortium's financial targets are met.
• Liaise regularly and ensure a good working relationship with the consortium, all customers, the airport authority, and the governmental agency.
• Monitor inventory controls and preventative maintenance programs.
• Review employee’s absenteeism and initiate appropriate corrective action in accordance with the Company’s attendance policy.
• Support and participate in HR initiatives and partner with the local union.
• Oversee and achieve employee, aircraft incident/accident, on‑time performance, and financial performance KPIs.

Your profile

• Minimum of 5 years’ experience in a fuel facility or similar background.
• Detailed in-depth knowledge regarding fuel, its care, and control is required.
• Tank farm and pipeline care and maintenance experience strongly desired.
• Solid leadership skills.
• Effective communication skills.
• Strong operational and people management skills.
• Experienced in a unionized working environment.
• Computer skills, including Microsoft Office and T&A systems.
• Customer focus and quality awareness.
• Ability to deal with conflicts.
• Ability to meet and abide by deadlines.
• Technical knowledge of equipment and systems.
• Available for crisis management response and to respond to the station as required.

What we offer

• Competitive salary
• Benefits (Health, Life, Vision, and Dental insurance)
• Quarterly bonus plan
• Paid time off (sick and personal)
• RRSP matching plan

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.