App
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Solutions & Retention Manager

Peninsula Canada

Toronto, ON

A leading HR consultancy located in Toronto, Canada, is seeking a Customer Solutions Account Manager. This full-time office-based role focuses on strengthening client relationships and ensuring satisfaction through effective communication and problem-solving. The ideal candidate has over 2 years of client retention experience, particularly in telecommunications, and is proficient with Microsoft Office and Salesforce. Join our supportive team and enjoy benefits such as a competitive salary, paid vacation, and career development opportunities. #J-18808-Ljbffr

Apply
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Customer Solutions & Retention Manager in Toronto, ON vacancy
  • Director, Customer Retention & Growth (Americas)
     ...SysAid is a leading IT Service Management (ITSM) platform helping organizations deliver...  ...redefining how IT teams operate—and how customers realize value. We are entering a critical...  ...We are seeking a Senior Director of Customer Retention & Growth to own SysAid’s net revenue... 
    Suggested
    Full time
    Internship
    Shift work

    Sysaid Technologies

    Toronto, ON
    more than 2 months ago
  • Manager, CRM & Retention
     ...THE ROLE SMYTHE is seeking a CRM & Retention Manager to own retention engine, from email and SMS to lifecycle strategy, digital loyalty mechanics, and customer lifetime value growth. Sitting at the centre of the marketing team, this role is accountable for turning every... 
    Suggested
    Long term contract
    Full time
    Contract work

    Smythe

    Toronto, ON
    more than 2 months ago
  • Senior Manager, Retention

    $110k - $125k per year

     ...and I am the Sr. Director of Retention Marketing and Client Experience...  ...strategy for retaining new customers and crafting amazing experiences...  ...sales channels with customer experience at the core. We value...  ...looking for a Senior Retention Manager to join our Marketing Team. You... 
    Suggested
    Full time
    Summer work
    Work at office
    Flexible hours

    Jenny Bird

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager
     ...recognized leader in Enterprise Asset Management, maintenance management, and planning solutions, we provide cutting-edge...  ...now! Job Description The Customer Success Manager is responsible for...  ...customer needs, address risks, support retention, and promote customer value.... 
    Suggested
    Full time
    Summer work
    Local area
    Remote work
    Flexible hours
    Weekend work

    Psd Pty Ltd

    Toronto, ON
    12 days ago
  • Customer Success Manager
     ...Are SWTCH is pioneering EV charging solutions for multifamily and commercial...  ...intelligent for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical role in...  ...their sustainability and ROI goals. Retention & Growth: Manage contract renewals and... 
    Suggested
    Long term contract
    Full time
    Contract work
    Work at office

    Swtch Energy Inc.

    Toronto, ON
    23 days ago
  • Customer Success Manager
     ...Job Description The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is responsible for analyzing customer health metrics, identifying trends... 
    Full time
    Immediate start

    Sodales Solutions

    Toronto, ON
    13 days ago
  • Senior Manager, Mortgage Retention and HELOC Strategy
     ...lending, to trust and credit union solutions.  We've been at this since 1970,...  ..., and working alongside senior management, the Senior Manager, Mortgage Retention and HELOC Strategy is responsible...  ...launching initiatives to drive maximum customer retention and delightful customer... 
    Hourly pay
    Permanent employment
    Full time
    Internship
    Work at office

    Eq Bank

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager
     ...brings groundbreaking capabilities to managers on construction sites, far beyond everything...  ...seen before. We are looking for a Customer Success Manager to take part in the implementation of...  ...to help find better strategies and solutions, ability to effectively escalate to management... 
    Full time
    For contractors

    Buildots

    Toronto, ON
    7 hours ago
  • Customer Solution Specialist
     ...Help Ribbon’s customers succeed by making sure their teams, candidates, and hiring workflows run smoothly. As a Customer Solution Specialist, you’ll be on the front lines of customer experience...  ..., detail-oriented, and able to manage multiple support requests with urgency... 
    Full time
    Flexible hours

    Ribbon Ai

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager, Major
     ...organizations create, deliver, and manage training all in one place....  ...Ahead As our next Customer Success Manager (CSM), you will...  ...directly influencing customer retention, platform expansion, and long...  ...challenges are met with world-class solutions. Drive Platform Adoption:... 
    Long term contract
    Full time
    For contractors
    Work at office
    Immediate start
    Worldwide
    3 days per week

    Docebo

    Toronto, ON
    22 days ago
  • Customer Success Manager
     ...Description CUSTOMER SUCCESS MANAGER   POSITION SUMMARY:   Lead the delivery of Insights Communities while building strong, consultative...  ...proactive, tailored recommendations. · Design creative solutions using available tools and processes to exceed client expectations... 
    Full time

    Sago

    Toronto, ON
    12 days ago
  • Retention Specialist
     ...data-obsessed, technically-fluent Retention Specialist to lead our customer lifecycle strategy. You aren’t just...  ...optimal send times Campaign & Flow Management: Design, build, and optimize...  ...be their best, bringing innovative solutions to reach the skin care professional... 
    Full time
    Worldwide

    Dermalogica

    Toronto, ON
    more than 2 months ago
  • Customer Enablement Manager

    $74k - $82k per year

     ...market? Well… you might just be in the right place! As a Customer Enablement Manager, you will drive the successful implementation and onboarding...  ...exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel... 
    Full time
    Remote work
    Flexible hours
    Shift work

    Lightspeed Commerce

    Toronto, ON
    16 days ago
  • Enterprise Customer Success Manager
     ...with intensity, staying close to our customers, and pushing each other for excellence...  ...Role Overview As an Enterprise Customer Success Manager, you’ll play a critical role in guiding...  ...seamless adoption and optimal use of our AI solutions. Training & Enablement: Evangelize... 
    Full time
    Work at office

    Harvey, Inc.

    Toronto, ON
    7 days ago
  • Senior Software Engineer, Applied AI & Customer Solutions

    $137k - $172k per year

     ...learners and 12,000+ enterprise customers build the skills they need...  ...builds and deploys AI-powered solutions directly with Coursera's...  ...and security architecture, and customer-facing solutioning — working...  ...will work closely with Product Managers, AI Specialists, Data Analysts... 
    Full time
    Live In
    Remote work

    Coursera

    Toronto, ON
    15 days ago
  • Retention Specialist

    $70k - $80k per year

     ...and I am the Sr. Director of Retention Marketing and Client Experience...  ...strategy for retaining new customers and crafting amazing experiences...  ...sales channels with customer experience at the core. We value...  ...you will be responsible for managing our owned channel experience,... 
    Full time
    Summer work
    Internship
    Work at office
    Flexible hours

    Jenny Bird

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager, Private Markets (f/m/x)
     ...markets, encompassing portfolio management, investment due diligence,...  ...players. The Role As a Customer Success Manager at CEPRES,...  ...metrics and gross revenue retention (GRR) by ensuring clients actively...  ...for private markets data and solutions and helping professionals in... 
    Full time
    Local area

    Cepres

    Toronto, ON
    6 days ago
  • Customer Success Manager - Montréal
     ...is growing in North & South America, and we're looking for a Customer Success Manager in Montréal to help our clients get the most out of our...  ...explaining technical topics to non-technical users Analytical and solution-oriented Organized enough to manage several clients and... 
    Permanent employment
    Full time
    Contract work
    Local area

    The Camphouse

    Toronto, ON
    14 days ago
  • Customer Success Manager I

    $80k per year

     ...recognition fuels performance, and our customers rely on us to help them build...  .... As a Customer Success Manager I, you’ll be at the heart of...  ...support long-term customer retention and growth. If you’re...  ...Ability to explain technical solutions, establish goals, develop opportunities... 
    Long term contract
    Permanent employment
    Full time
    Contract work
    Work at office
    Flexible hours

    Achievers

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager
     ...2025 , 2024 and 2023 , Float is customer-obsessed, passionate and...  ...corporate cards, automated expense management, next-day bill payments, high...  ...Managing Risk and Retention Identify risks across your...  ...step up to challenges, and seek solutions proactively—doing what’s best... 
    Long term contract
    Full time
    Internship
    Work at office

    Float

    Toronto, ON
    more than 2 months ago
  • Customer Success Manager

    $60k - $75k per year

     ...application, and process workflow automation solution. Rooted in iPaaS and fueled by an...  ...future. Job Description As a Customer Success Manager, Mid-Market, your priority focus will...  ...opportunities and create successful renewal and retention strategies. Duties and... 
    Full time
    Internship
    Remote work
    Worldwide
    Flexible hours

    Jitterbit

    Toronto, ON
    more than 2 months ago
  • Manager, Customer Activation
     ...2025 , 2024 and 2023 , Float is customer-obsessed, passionate and...  ...corporate cards, automated expense management, next-day bill payments, high...  ...they threaten activation or retention. Partner with Sales to...  ...step up to challenges, and seek solutions proactively—doing what's best... 
    Long term contract
    Full time
    Work at office

    Float

    Toronto, ON
    more than 2 months ago
  • Senior Customer Success Manager

    $100k - $110k per year

     ...channels - intranet, employee app and email solutions - create engaging experiences that...  ...of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in...  ...Staffbase is looking for a Senior Customer Success Manager to join our team in North America and... 
    Long term contract
    Full time
    Local area
    Flexible hours
    1 day per week

    Staffbase

    Toronto, ON
    20 days ago
  • Manager, Customer Support

    $80k - $130k per year

     ...Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success Run customer support at a fast-growing senior care technology company, for families and care organizations in 24 countries.   The company We went from a lab in Waterloo to 24 countries... 
    Full time
    Remote work
    Work from home

    Pontosense

    Toronto, ON
    22 days ago
  • Senior Customer Success Manager, Partnerships

    $102.4k - $128k per year

     ...As a Senior Customer Success Manager, Partnerships you will join our growing Customer Success organization...  ...of customers, driving adoption, retention, growth, and long-term value while serving...  ...suite of finance automation solutions designed for mid-market businesses across... 
    Long term contract
    Full time
    Work at office
    Flexible hours

    Tipalti

    Toronto, ON
    29 days ago
  • Head of Customer Retention and Experience

    $80.5k - $92k per year

     ...from you! Job Description: We're looking for a Head of Customer Retention and Experience to turn first-time guests into lifelong Puppy...  ...satisfaction tracking. Oversee Google Business Profiles, review management, and customer reputation. Analyze customer behaviour and... 
    Full time
    Remote work
    Flexible hours

    Puppy Sphere

    Toronto, ON
    3 days ago
  • Customer Success Manager

    $60k - $80k per year

     ...Customer Success Manager Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success You get home care agencies from signed to live, and make sure their first months with us go well.   The company We went from a lab in Waterloo to 24 countries... 
    Full time
    Remote work

    Pontosense

    Toronto, ON
    22 days ago
  • Customer Success Manager - Asset Intelligence
     ...frontline teams. More than 13,000 customers , including Duracell,...  ...operations, across 13.9 million managed assets and 79.5 million...  ...joining Autodesk Operations Solutions , the organization unifying...  ...and it is ours. As the Customer Success Manager (CSM) – Asset... 
    Full time

    Maintainx

    Toronto, ON
    8 days ago
  • Customer Care Manager
     ...CUSTOMER CARE MANAGER Up to 135k Toronto, ON   Our Client is a very Prestigious Real Estate Developer in the GTA we are conducting a search for a Customer Care Manager to over see the after sales function of the firm.   GENERAL OVERVIEW ~ Facilitating residential... 
    Full time
    Interim role
    Work from home

    Chad Management Group

    Toronto, ON
    26 days ago
  • Customer Segments Manager
     ...an experienced Partnerships & Strategy Manager – Youth and Student Segments with a strong...  ...partnerships, business development, customer acquisition, and stakeholder engagement....  ...acquisition metrics, onboarding effectiveness, and retention outcomes to optimize program results.... 
    Long term contract
    Full time
    Contract work

    Releady

    Toronto, ON
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Solutions & Retention Manager. Be the first to apply!

Related searches