North America Sales Head At Intrepid Travel Toronto
Intrepid Travel
Lead the sales division of Intrepid Travel as Head of Sales for North America. This senior role emphasizes performance culture in a hybrid work arrangement. As part of the North America Management Team, you will drive revenue growth and enhance the customer experience.
Your 7+ years of experience in global sales and contact center operations will be vital in leading diverse teams, crafting commercial strategies, and maintaining high-performance standards. You will work closely with global stakeholders to ensure consistency and excellence.
Responsibilities
- Create and implement an explicit sales and service strategy
- Lead diverse Sales and Customer Service teams
- Focus on revenue growth and customer satisfaction
- Develop a culture of accountability and improvement
- Collaborate with global leaders to align strategies
Requirements
- 7+ years in leadership roles in sales and contact centers
- Proven success in driving sales and service strategies
- Solid knowledge of contact center operations and KPIs
- Proficient with CRM tools like Salesforce
- Excellent change and resource management skills
Shape the future of sales and customer satisfaction at Intrepid Travel in North America.
#J-18808-LjbffrVacancy posted 2 hours ago
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