Business Analyst, Commercial Solutions

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company. Our hallmarks include a portfolio of iconic beverage brands— White Claw Hard Seltzer, Mike’s Hard Lemonade, and Olé Cocktail Co. alongside a collection of luxury wineries in the Okanagan Valley, notably Mission Hill Family Estate, CedarCreek Estate Winery, Martin’s Lane Winery, and CheckMate Artisanal Winery.

At Mark Anthony Brands we hire passionate people because nothing great is done without passion. We trust those closest to the work to do what’s right, to act like an owner. We are growing a lasting legacy, where people come first.

What You'll Do

As our new Business Analyst, Commercial Solutions , you will play a key role in enabling our commercial Salesforce ecosystem, driving adoption and integration across Sales Cloud, B2B, OMS, and Commerce7 – bridging the gap between sales goals and technical B2C, B2B and CRM solutions. This role supports scalable delivery of sales enablement initiatives while reducing contractor dependency and preserving critical business knowledge.

Additional key responsibilities include

• Drive the end-to-end requirement and product lifecycle by managing functional intake, eliciting stakeholder requirements, and accurately documenting appropriate flows and diagrams
• Design effective solutions based on business needs and guide technical teams through a clear and seamless transition of functional requirements
• Stakeholder alignment, business value framing
• User story writing & refinement
• Triage and support of reported issues and bugs
• Administrative configuration within Salesforce apps
• Configure applications to meet business requirements and build custom reports and dashboards that provide clear, actionable data insights
• Functional testing support & QA
• Drive comprehensive User Acceptance Testing and lead strategic change management plans to ensure seamless user adoption through training and support
• Foster strong, transparent relationships with business users by communicating complex business requirements clearly to stakeholders at all levels of the organisation
• Take initiative and ownership in solving complex problems and positively articulating solutions

What you will learn in this role

• Deep expertise in Salesforce ecosystem (Sales Cloud, B2B Commerce, OMS and how it integrates with enterprise systems, like QAD and Snowflake
• Broader exposure to sales enablement, order management, and cross-functional IT/business collaboration in a fast-scaling commercial environment

What you will bring

• 2+ years of Salesforce experience preferred, with required expertise in Order Management. Experience may include Sales Cloud CRM, B2B Commerce, and OMS, along with the ability to configure, document, and support integrations.
• Business analysis & stakeholder engagement skills to facilitate requirements sessions, gather requirements, demo solutions, and translate business needs into technical solutions.
• Data & systems integration knowledge to ensure seamless cross-platform functionality.
• Strong experience in JIRA
• Understanding Snowflake, Mulesoft, and SQL would be an asset.

Why Join Us?

Mark Anthony is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is $70,000 - $85,000 annually; the base pay is determined by market location and job-related knowledge, skills, experience, and education.

As part of our Total Rewards program, we are also proud to offer:

• Company-matched RRSP contributions
• Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health
• Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
• Paid time off
• An extensive offering of world leading learning and development programs to empower your career development – in-person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.

Other perks include:

• Located in a prime Vancouver neighborhood (near transit)
• Hybrid work environment of 4-days a week in-office
• Company paid parking
• Complimentary building gym

We are growing a lasting legacy in the beverage alcohol industry, with people first. Apply now!

We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your recruiter.

At Mark Anthony Brands, we exist to Unearth the Extraordinary:

Best in Our Craft

We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious

We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility

We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive

We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada.