Strategy & Operations Manager - Strategic Deals Center

Overview

Strategy & Operations Manager - Strategic Deals Center. The Strategic Deals Center (SDC) is a newly launched strategic initiative within EY Canada, designed to elevate how we architect, pursue, and close large-scale, complex opportunities. As part of the Pursuit & Commercial Excellence (P&CE) function, the SDC centralizes governance, enhances collaboration across service lines, and drives differentiated outcomes. This role is critical to operationalizing the SDC and ensuring its success across the Canadian market and Super Region.

The Strategy & Operations Manager will be responsible for the setup, governance, and day-to-day operations of the Strategic Deals Center. This individual will provide support to the project management team for large deals, coordinate the SDC governance committee, manage the deal pipeline, and oversee the SDC intake process. The role requires a high level of executive presence, cross-functional collaboration, and operational rigor.

EY Canada is leading the charge in evolving the global pursuit model. The SDC is a cornerstone of this transformation, enabling us to respond more effectively to complex client needs, increase win rates, and deliver differentiated value. This role is pivotal in ensuring the SDC delivers on its promise and becomes a model for other regions.

Your Key Responsibilities

• Establish and maintain governance frameworks aligned with global and Canadian priorities.
• Coordinate the SDC governance committee and ensure alignment with legal, quality, and process refresh initiatives.
• Act as a central point for complex, high-value pursuits, ensuring visibility and status tracking through dashboard management.
• Ensure timely execution and stakeholder alignment for SDC deals.
• Own the intake process for strategic deals, ensuring qualification criteria are met.
• Interact with stakeholders to ensure correct information for these deals is collected and aligned to needs of the function.
• Maintain visibility into the deal pipeline and provide regular updates to leadership.
• Facilitate collaboration across all service lines and sectors to ensure integration of the SDC.
• Partner with Creative Services to support the enablement of pursuits.
• Prepare and deliver ongoing status reports to senior stakeholders.
• Support internal and external communications in collaboration with the Brand and Marketing teams.
• Engage with other SDCs across Super Regions to share lessons learned and adopt best practices.
• Contribute to the evolution of the global P&CE model through Canadian leadership.

What We Look For

• Strong executive presence and ability to influence senior stakeholders.
• Proven project management skills across complex, multi-stakeholder environments.
• Exceptional organizational skills and attention to detail.
• Ability to manage diverse personalities and priorities.
• Comfortable navigating ambiguity.
• Experience in sales operations, deal governance, or strategic enablement preferred.
• Interest in an Operations career and willingness to learn on the job. This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What We Offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

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Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

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