Sr. Marketing Operations Specialist

Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for over 25 years we've been students of this glorious Earth  — formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Our 14 locations nationwide are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink — unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

The  Sr. Marketing Operations Specialist owns cross-functional project management and marketing operations by driving launch execution, optimizing processes, maintaining product data integrity, coordinating marketing and packaging initiatives, and ensuring on-time delivery across teams. 

This position works Monday through Friday in a hybrid capacity from our workshop in Canmore, Alberta, requiring a minimum of three days per week on site.  

What you'll be doing

Project Management

• Build and optimize project management processes using existing tools and ensure adoption across teams while continuously improving workflows, timelines, and launch efficiency
• Own project management timelines, milestones, and task tracking for Product Go-to-Market and Marketing teams and lead cross-functional operations meetings
• Own project management timelines, milestones, task tracking and proofing for Packaging across cross-functional teams
• Maintain, update, and ensure the marketing and go-to-market calendar is accurate and up to date
• Identify gaps, delays and dependencies and escalate as needed to support effective risk management

Product Management & Data Integrity

• Ensure accurate product data across different platforms
• Own product sell sheets by defining the objective, and create, maintain, and optimize them to ensure they serve the intended purpose and are adopted throughout the business 
• Create and manage Universal Product Codes (UPC) across their lifecycle 

Operational Support

• Organize, gather, assemble, and ship products and samples  to focus groups, photoshoots, influencers, PR initiatives and activations
• Maintain internal product library
• Facilitate and ensure the delivery of all assets (digital or print) to procurement, printer, or vendor 
• Support with events and photoshoots, including booking studios, models, lighting tech, hair and make-up, and vendors
• Order props and craft services 
• Coordinate and triage all product and marketing related requests and inquiries from other departments 

Reporting and Research Administration

• Pull data for reporting and simple analysis
• Conduct competitive research and analysis
• Coordinate consumer surveys 

Does this sound like you?

• Bachelor's degree in Business Administration, Project Management, Marketing, or Project Management Certification (PMP)
• A passion for natural personal care and beauty products
• Expert user of project management tools, experience with Asana is required
• Advanced Microsoft Suite user; PowerBI is an asset
• Familiarity with the Stage-Gate process is an asset
• Enterprise Resource Planning (ERP) experience; NetSuite is an asset
• Experience with change management initiatives 
• Proven experience leading multiple projects at once
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously
• Highly organized and detail oriented
• Ability to employ critical thinking and problem-solving techniques 
• Proactive and enthusiastic in approaching challenges with a solution-oriented mindset

What's in it for you?

• Significant product discounts and quarterly allowances
• Subsidized group medical and dental benefits for you and your family
• Share in Rocky’s success - The Great Game profit sharing program
• Generous paid annual vacation and personal days
• Healthy lifestyle support through an annual allowance
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club organized activities

Application

• We are accepting applications for the Sr. Marketing Operations Specialist position until a suitable candidate is found. 
• Eligibility : Candidates must be legally authorized to work in Canada.