contact centre agent - customer service
$20 per hourFull-time, Temporary
Blue Ocean
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Insurance company
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
- MS Word
- MS Office
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Own tools/equipment
- Cellular phone
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Vacancy posted 3 days ago
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