Senior Director, Operations

Job Summary
The Senior Director, Operations is responsible for running a multidisciplinary site including production, processing, packaging, warehousing and maintenance. This role will oversee the daily operations of our client's flagship facility through leading the safe execution of activities while ensuring quality and consistency of the product.The Senior Director, Operations will contribute to strategic planning, forecasting, team leadership, and collaboration across the organization to enhance overall business operations. This leader will ensure compliance with regulatory requirements including GMP, HACCP, GPP and applicable regulatory requirements and is responsible for developing and adhering to performance and quality KPIs as well as budgets and other measures of success.Major Responsibilities / Duties
STRATEGIC LEADERSHIP
Develop and implement strategic plans for the site operations, aligning with our client's goals and visionLead cross-functional initiatives to improve productivity, reduce costs, and enhance service deliveryEstablish short term and long-term strategic goalsTEAM LEADERSHIP
Foster a culture of accountability, collaboration, and professional developmentLead initiatives to enhance employee engagementAct as a mentor, coach, and motivator for the site leadership team, site managers, and employees at all levelsDrive succession planning and leadership development to ensure a strong talent pipelineFoster an inclusive and diverse workplace that encourages innovation and continuous learningHEALTH, SAFETY, AND ENVIRONMENT
Champion a culture of safety across the site and organizationEnsure compliance with all health, safety, and environmental regulationsPartner with HSE to monitor and improve the safety culture and KPIsQUALITY, REGULATORY COMPLIANCE, AND CORPORATE GOVERNANCE
Responsible for maintaining compliance with regulatory and quality requirements, including, but not limited to effective investigations, change controls, process SOPs/work instruction updatesEnsure adherence to procedures to comply with regulatory standards such as applicable industry legislation, Occupational Health and Safety Act, GMP, HACCP, GPP, etc.Ensure all operations, documentation, and reporting meet regulatory and industry standardsWork closely with legal teams to address compliance risks and auditsPromote a strong corporate governance structure, ensuring all ethical, legal, and environmental requirements are metRISK MANAGEMENT
Lead response efforts during operational crises, ensuring business continuityImplement risk management strategies to address labour shortages and global supply chain challengesEstablish emergency preparedness plans to minimize disruptions from natural disasters, cyber threats, and regulatory changesPROCESS OPTIMIZATION
Identify and/or enhance KPIs with a robust continuous monitoring programIdentify opportunities for process improvement and implement initiatives to enhance efficiency and productivityFINANCIAL AND RESOURCE MANAGEMENT
Manage operational budgets, ensuring cost-effective resource allocationPartner with finance and procurement to optimize spendingSTAKEHOLDER ENGAGEMENT
Collaborate with senior leadership across the organization to align strategic prioritiesFoster strong partnerships within the organization, including QA, Engineering, Production Planning, HSE, Finance, Supply Chain, IT, and Regulatory AffairsCollaborate with external partners, regulatory agencies, and suppliers/vendors, as requiredOther duties as assigned and requiredKnowledge, Skills & Abilities
In-depth knowledge of operational best practices, process optimization, and supply chain managementStrong strategic thinking abilities to align operational initiatives with organizational objectivesAbility to engage and excite diverse teams to identify common goals, drive consensus and changeAbility to think strategically while balancing tactical challengesExcellent communication and interpersonal skills to collaborate with cross functional teamsAbility to quickly adapt, maintain focus and a high degree of accuracy while working with complex data in an environment of ever-changing deadlines, priorities and requirementsAble to develop a highly capable team, processes and toolsAccountable for results, strives to meet and exceed expectationsEducation & Experience
Bachelor's Degree, required in Engineering or SciencePrevious experience in a leadership role within manufacturing or relevant industry, including CPG, pharmaceutical, etcMinimum of 8-10 years of experience leading in a manufacturing environment with teams of 100+ employees 5+ years' experience in a GMP environment is preferredDemonstrated success in implementing process improvements and driving operational excellence Experience in budget management and financial oversightProven ability to lead and develop high-performing teamsThank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.We are equal-opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, colour, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, provincial, or federal laws, rules, or regulations. Our policy applies to all terms and conditions of employment.
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