Director of Banking Operations

Lead banking operations across any Provincial Credit Union branch in PEI, applying strategic direction, controls, and process improvement expertise. Support consistent service delivery.
The Director, Operations leads Core Banking, Lending Administration, and Deposit & Account Administration. This senior leader translates organizational priorities into operational plans, strengthens systems and processes, and supports sustainable operations. The position works with the Chief Operating Officer, management team, and cross-functional departments while developing departmental managers.
Key Responsibilities:
Oversee core banking and administration functions
Lead operational planning and process standardization
Ensure accurate, compliant, reliable banking operations
Monitor performance, risks, capacity, and resources
Coach managers and support succession planning
Requirements:
Bachelor’s degree and at least 10 years’ leadership experience
Significant banking or credit union operations experience
Experience leading managers and functional areas
Experience with process improvement and organizational change
Knowledge of operational risk, controls, and banking systems
Apply banking operations leadership, strategic planning, and control expertise to strengthen Provincial Credit Union’s member-focused services across PEI.