senior business analyst.

We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis, financial performance tracking, and portfolio reporting services across enterprise IT initiatives. In this role, you will bridge business needs and technical capabilities by eliciting requirements, managing operational cost drivers, and tracking resource utilization. Leveraging advanced Power BI dashboards and Power Automate workflows, you will design reporting tools, analyze key operational metrics, and collaborate with business stakeholders to optimize IT cost structures and drive performance management across the organization.

Location: Toronto, ON (Hybrid – Minimum 3 days onsite)

Duration: 6-month contract.

Advantages
Analytics & Automation Scope: Build high-impact Power BI dashboards and Power Automate workflows to drive executive decision-making.

Financial Optimization Impact: Directly influence operational savings strategies across software and hardware asset portfolios.

Enterprise Portfolio Tooling: Implement and optimize custom use cases within industry-standard portfolio management tools.

Hybrid Work Model: Enjoy work-life balance with a structured, minimum 3-day onsite schedule in Toronto.

Responsibilities
Business Analysis & Requirements Gathering: Elicit, analyze, document, and validate functional and non-functional requirements, business rules, use cases, and process models for portfolio reporting tools.

Financial & Cost-Savings Analysis: Identify drivers and levers for operational expense (OPEX) savings across IT hardware and software, collaborating with asset owners and finance teams to validate and report ongoing savings.

KPI & Portfolio Reporting: Design, develop, and maintain Power BI reports and interactive dashboards to track and communicate organization-wide performance KPIs and metrics.

Resource Management & Utilization: Track, analyze, and report on resource utilization, overtime, hiring, and onboarding workflows across IT teams.

Workflow Automation & Integration: Utilize Power Automate to build automated workflows, streamline business processes, and optimize enterprise portfolio management tools.

Stakeholder Management & Change Communication: Lead stakeholder workshops, interviews, and consultations while producing change management collateral, briefing notes, and executive presentations.

Governance & Traceability: Maintain requirements traceability matrices, establish performance measures, and conduct post-implementation evaluations to ensure continuous alignment with business goals.

Qualifications
Business Analysis Seniority: 7+ years of dedicated experience providing I&IT business analysis services in complex enterprise environments (Strictly Required).

Power BI & Analytics: 5+ years of hands-on experience designing and developing Power BI reports, data models, and performance dashboards (Strictly Required).

Power Automate: 5+ years of hands-on experience building automated workflows and process automations using Power Automate (Strictly Required).

Resource Utilization & Performance Metrics: 7+ years of experience tracking, managing, and reporting resource utilization, overtime, and IT-wide performance KPIs (Strictly Required).

IT Cost Drivers & Savings Analysis: 7+ years of experience identifying IT operational cost drivers, aligning with stakeholders on savings levers, and tracking financial metrics (Strictly Required).

Portfolio Management Tooling: 7+ years of hands-on experience developing and implementing use cases within enterprise portfolio management platforms (e.g., Jira, Asana) (Strictly Required).

Advanced MS Office Suite: 7+ years of advanced proficiency with Excel, PowerPoint, and Word for data modeling, reporting, and executive presentations (Strictly Required).

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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