senior business analyst.

We are seeking a highly accomplished Senior Business Analyst with specialized expertise in the IBM Maximo platform to lead the business architecture, requirements engineering, and workflow design for an Enterprise Work Management System (EWMS) modernization project. In this role, you will take technical ownership of translating complex asset management, preventative maintenance, and supply chain operations into structured systems specifications. Working closely with corporate stakeholders, system architects, and implementation vendors, you will map sophisticated workflows, define integration strategies, and manage end-to-end quality validation streams to deliver scalable, technology-driven asset lifecycle solutions.

Location: Toronto, ON (Hybrid - Metro Hall, 55 John St.)

Duration: 6-month contract

Advantages
High-Profile Enterprise Impact: Lead the foundational business analysis shaping a critical, large-scale Enterprise Work Management System (EWMS).

Advanced Maximo Sandbox Exposure: Expand your platform credentials by driving business design for the next-generation IBM Maximo Application Suite.

Geospatial & Mobile Innovation: Guide modern software requirements crossing mobile computing, advanced graphical interfaces, and geospatial (GIS) asset positioning layers.

Centralized Toronto Hub Runway: Secure a stable 6-month contract footprint within a modern, collaborative hybrid workspace at Metro Hall.

Responsibilities
Maximo Domain Requirements Engineering: Lead full-lifecycle requirements elicitation and analysis for the Maximo implementation—authoring comprehensive Business Requirements Documents (BRDs), functional specifications, and user stories.

Business Process Re-engineering: Evaluate legacy business practices to document detailed "As-Is" states and design optimized "To-Be" blueprints, utilizing formal Business Process Model and Notation (BPMN) standards.

Asset Lifecycle Workflow Configuration: Model and optimize core Maximo functional modules, spanning asset registry tracking, preventative maintenance planning, capital project delivery, contract/vendor management, service requests, and mobile/geospatial (GIS) asset mapping.

Traceability & Lifecycle Governance: Construct and manage the project's Requirements Traceability Matrix (RTM), converting specifications into actionable Jira components for testing, tracking, and sprint deployment.

Comprehensive Quality Assurance Leadership: Design, write, and execute technical test plans, scripts, and edge-case scenarios—coordinating functional, system integration (SIT), regression, and User Acceptance Testing (UAT).

Defect Triage & Telemetry Reporting: Facilitate structured defect triage meetings, tracking software anomalies down to backend fields, and providing regular quality metrics and risk reports to executive leadership.

Integration & Migration Consultation: Define and document physical data conversion strategies, role-based security permissions, and system integration logic connecting Maximo to external corporate networks.

Stakeholder Workshop Facilitation: Lead highly technical Joint Application Design (JAD) sessions and consensus-building workshops, aligning cross-departmental leaders on solution boundaries and operational readiness plans.

Qualifications
Core Systems Analysis Seniority: 10+ years of progressive professional experience serving as a Business Analyst, Systems Analyst, or Solution Designer within large-scale technology implementation projects.

BPMN Process Modeling Mastery: 10+ years of dedicated professional experience evaluating, recommending, and documenting workflows, utilizing BPMN standards to engineer complex business transformations.

IBM Maximo Platform Specialization: 2+ years of hands-on technical or functional experience working with IBM Maximo Asset Management or the IBM Maximo Application Suite (v7, v8, or v9).

Maximo Implementation Footprint: Proven experience supporting a full Maximo deployment track, specifically mapping modules for work orders, asset management, preventative maintenance, or vendor contracts.

Enterprise Testing & Toolchain Literacy: Strong background building verification matrices, generating test data, and executing enterprise quality assurance, with practical experience using tracking engines like Jira or HP ALM.

Modern I&IT Conceptual Understanding: Practical familiarity with modern network-centric environments, agile methodologies, mobile asset operations, and business intelligence reporting engines.

Education: University degree in Business Administration, Information Systems, Computer Science, Engineering, or an approved equivalent combination of formal education and senior professional analysis experience.

Nice to Have:
Prior professional business analysis experience delivering asset-management or work-management systems within a Canadian public sector framework or municipal cluster.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to Voir email sur randstad.com to ensure their ability to fully participate in the interview process.

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