Senior Manager, Customer Resiliency Strategy & Analytics
Capital One
Capital One Canada is seeking a Senior Manager, Customer Resiliency Analytics to lead strategies for Collections and Recoveries, shaping risk and customer outcomes. You will build and guide a high-performing team of analysts, partner with Credit Risk, Data Science, and Operations, and present data-driven insights to senior leadership.
You will balance loss prevention with customer experience, drive strategic decisions, and foster a culture of inclusion and innovation while aligning with business
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$115.2k - $163.2k per year
...Description: Department Overview: Resilience Management is an enterprise-level team within the... ...defense and protection coverage for TD customers, shareholders, and employees. The Resilience... ...and analysis skills. Strong analytically-anchored thinker – proven ability to understand...SeniorLong term contractFull timeTemporary workWork at officeRemote workWork from home2 days per week$99k - $149k per year
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...Description: KEY ACCOUNTABILITIES CUSTOMER / BUSINESS Own the strategy, operating model, methodology and annual plan for operational resilience scenario testing, aligned to... ...third-party risk, facilities, crisis management, business continuity, data and control...SeniorFull timeWork from home$115.6k - $163.2k per year
...Canada Hours: 37.5 Line of Business: Analytics, Insights, & Artificial Intelligence... ...Job Description: Department Overview: Resilience Management is an enterprise-level team within the... ...defense and protection coverage for TD customers, shareholders, and employees. The...SeniorLong term contractFull timeTemporary workWork at officeRemote workWork from homeFlexible hours2 days per week$157.4k - $179.6k per year
...93021), Canada, Toronto,Toronto, Ontario,Manager, Credit Modeling Strategy & AnalyticsAbout Capital One Canada\n... ...present it, along with other modern analytics tools, such as Tableau and Quicksight... ...and present the recommendations to senior leadership and gain buy-in to proceed...SeniorLong term contractWork at officeWork from home$5000 per month
...Senior Manager, Strategy and Business Analysis About Capital One Canada. For over 20 years, we’ve been on a mission to change banking for good... ...succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit...SeniorLong term contractFull timeTemporary workWork at officeWork from homeShift work$122k - $167.75k per year
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...Summary We are passively seeking a Strategy Consultant on a 1 year fixed term ,... ...with strategic thinking, analytical rigor, and hands-on program execution... ...programs, transformation, and change management, partnering with senior stakeholders to drive measurable outcomes...SeniorTemporary workFixed term contractFlexible hours$190.5k - $262k per year
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...being at the center of shaping what comes next and amplifying customer value through innovation and work across teams influence key... ...empowered to do your best work. Job Summary The Senior Manager Strategy & Operations sits within the DIO Office of the COO (DCOO) and...SeniorFull timeManual laborWork at officeShift work- ...TikTok, and YouTube. We found product-market fit as an analytics platform, then dove headfirst into AI over the past couple... ..., and conviction behind what we’re building. About the Senior Customer Success Manager role Most CS jobs are about driving adoption of a tool....SeniorPermanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
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...We Are: We are Technology Strategy and Transformation. Our vision... ...and top-flight leadership and management skills. Your expertise? Advising... ...can connect with and advise senior clients through storytelling... ...including planning/structuring analytical work, facilitating team...SeniorLong term contractFull timeWork at officeLocal area- ...spend across the enterprise. Summary/Objective As Senior Engineering Manager, Analytics, you will lead two data and analytics teams, Emburse Analytics... ..., embedded reports, and AI-powered insights our customers use to control spend. Reporting to the Director of Engineering...SeniorFull time
$140k - $192k per year
...let's talk. Role Overview As a Senior Digital Growth & Personalization Manager, you'll be the strategic advisor and thought partner to our Digital Strategy team—helping define what to test, why... ...and what the results mean for our customers. You'll own the intersection of...SeniorLocal areaWorldwide$108.66k - $142.62k per year
...Job Description: Sales Strategy & Customer Marketing Leader_ T2 Position Summary The Sales... ...opportunities. Agency & External Partner Management Lead relationships with external... ...working directly with customer teams and senior commercial leadership. ·...SeniorSeasonal work$109k - $158k per year
...territories worldwide. Together with our customers, we’re helping build a sustainable... ...greatest potential. Title and Summary Manager, Analytics & Metrics Overview At Mastercard,... ...play a crucial role in shaping our talent strategy and enhancing employee experience...SeniorFull timeWorldwideFlexible hours$20 per hour
...program for someone with a strategic and analytical mindset, focused on regional market... ...that drive sales performance. The Sales Strategy & Analytics Intern will work closely with... ...behind strong performance Support change management and communications activities, helping...Hourly payFull timeInternshipWork at officeLocal areaWorldwide- ...platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is responsible for...Senior
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...Cybersecurity & Privacy Management Level Manager Job Description... ...advanced technologies and strategies. They work to identify... ...The Opportunity As a AML Analytics Manager , unlock your potential... ...TM), Name Screening (NS), and Customer Risk Rating (CRR). ~ Advise...SeniorVisa sponsorshipWork visa- ...We can’t wait to get to know you! The Work The Senior Manager, Lifecycle Management Strategy, is the owner of lifecycle strategy for the credit card... ...engagement, product usage, retention, loyalty and long-term customer engagement. Combining product knowledge, deep...SeniorLong term contractFull time
$115.6k - $163.2k per year
...Canada Hours: 37.5 Line of Business: Analytics, Insights, & Artificial Intelligence... ...details for this role. Job Description: Senior Manager, Data Science – Marketing Measurement &... ...value and make better investment and customer decisions. The team brings together data...SeniorFull timeWork from home- ...remotely Position Summary Lead Vena's customer advocacy (Excelerator's) program... ...a dedicated team for support, this Senior Customer Advocacy Marketing Manager will have 3 core focuses: Build... ...a comprehensive customer advocacy strategy, including establishing processes...SeniorFull timeWork at officeRemote workFlexible hours
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...Hours: 37.5 Line of Business: Analytics, Insights, & Artificial... ...group in Enterprise Risk, Risk Management is responsible for the independent... ...with business partners and senior management. Assume a... ...Communicate group objectives and strategies and align team activities in...SeniorLong term contractFull timeTemporary workWork from home$84k - $95k per year
...Reporting to the Sr. Director, Revenue Strategy, Operations, and Analytics, this position is responsible for... ...have excellent communication, project management and data analysis skills and be... ...audiences ranging from field sales to senior leadership Translate data sets into...SeniorLong term contractTemporary workWork at officeLocal area2 days per week$157.4k - $179.6k per year
...Manager, Strategy Analyst About Capital One Canada For 30 years, we’ve been on a mission to change... ...generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Team is like management consulting, but better...SeniorLong term contractFull timeTemporary workWork at officeWork from homeShift work- ...About the team Marketing Analytics helps Marketing understand their... .... What you’ll do As Manager of the Marketing Analytics team... ...leaders. You will set the team’s strategy in close partnership with... ...investment decisions across the customer journey, from lead generation...Long term contractFull timeWork from home
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