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Senior Manager, Customer Resiliency Strategy & Analytics

Capital One

Capital One Canada is seeking a Senior Manager, Customer Resiliency Analytics to lead strategies for Collections and Recoveries, shaping risk and customer outcomes. You will build and guide a high-performing team of analysts, partner with Credit Risk, Data Science, and Operations, and present data-driven insights to senior leadership.

You will balance loss prevention with customer experience, drive strategic decisions, and foster a culture of inclusion and innovation while aligning with business

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Vacancy posted 7 hours ago
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