Senior Manager, Digital Strategy & Operations

Who are we

Equinix is the worlds digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work life and planet.

A place where bold ideas are welcomed human connection is valued and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and work across teams influence key decisions and help shape the path forward. Youll find belonging purpose and a team that welcomes youbecause when you feel valued youre empowered to do your best work.

Job Summary
The Senior Manager Strategy & Operations sits within the DIO Office of the COO (DCOO) and leads strategic projects across DIO spanning planning strategy operations and finance. This role suits a thought leader who is equally comfortable framing the problem and getting into the details to deliver the answer. You will take unstructured ambiguous situations and turn them into clear organized approaches that leaders can act on. You will also build the AI agents and workflows that make those approaches run at scale. You will work with a high degree of autonomy move quickly as priorities shift and bring structure without adding bureaucracy.

Responsibilities

Strategic project leadership

• Own and drive high-impact cross-organizational initiatives from problem definition through execution and handoff with minimal direction

Structuring ambiguity

• Frame open-ended business questions define scope and success measures and develop clear frameworks options and recommendations

Strategy and planning

• Partner with the Senior Director and Director to shape annual and multi-year strategy operating plans and prioritization across DIO value streams

Operational excellence

• Design and improve operating mechanisms including governance cadences and decision forums that help teams execute with clarity and pace

Financial partnership

• Work with Finance and DIO leaders on budget planning SG&A targets resource allocation and business case development ensuring investments tie to outcomes

Cross-functional alignment

• Build alignment across DIO functions
• Surface dependencies risks and trade-offs early and drive timely resolution

Executive communication

• Develop concise insight-led narratives analyses and materials for senior and executive leadership with a clear point of view and recommended decisions

AI agent and workflow development

• Design build and deploy AI agents and internal AI workflows that automate planning tracking analysis and reporting across DIO
• Identify where automation adds the most leverage prototype quickly and iterate with users

AI adoption and enablement

• Partner with DIO teams to adopt AI-enabled ways of working and document and share patterns so that solutions scale beyond a single use case

Organizational leverage

• Build reusable templates playbooks and mechanisms that scale how DIO plans prioritizes and delivers

Qualifications

Required Qualifications

• Bachelors degree in business finance engineering technology or a related field or equivalent practical experience
• 8 years of progressive experience in strategy operations corporate strategy business operations program leadership or management consulting including significant time in a technology company or digital organization
• Proven ability to lead complex cross-functional initiatives to completion in fast-changing environments
• Demonstrated skill in turning ambiguous problems into structured plans with strong analytical quantitative and financial acumen
• Track record of influencing senior stakeholders without direct authority
• Exceptional written verbal and presentation skills including executive-ready storytelling
• Hands-on working style: able to build the analysis or the plan yourself while also setting the direction
• Strong AI fluency with hands-on experience building internal AI workflows or agents (for example using LLM platforms prompt and agent design or low-code and automation tools) that have been adopted by a team or organization

Preferred Qualifications

• Experience at a large-scale high-growth technology company or a leading consulting firm
• MBA or equivalent advanced degree
• Experience in budget planning SG&A management or business case development
• Experience with operating-model design organizational transformation or enterprise planning cycles
• Experience leading AI-enabled transformation or redesigning a teams workflows around AI agents
• Working knowledge of scripting or integration tools (for example Python APIs or workflow automation platforms)
• Experience in data center infrastructure or IT operations environments

Core Skills and Competencies

• Structured problem solving
• Strategic thinking and planning
• Financial and quantitative analysis
• Operating-model and governance design
• Executive communication
• Cross-functional influence
• Comfort with ambiguity and change
• Bias for action and ownership
• AI fluency
• AI agent and workflow building

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 115000 - 165000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role level and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills experience and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus equity or benefits. Employees are eligible for bonus and equity may be offered depending on the position.

Equinix Benefits

As an employee you become important to Equinixs success. We ensure all your benefits are in line with our core values: competitive inclusive sustainable connected and efficient. We keep them competitive within the current marketplace to ensure were providing you with the best package possible. So wherever you are in your career and life youll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system along with life disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP) Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here .

This posting is for a backfill position meaning it is to fill an existing vacancy within our organization.

Required Experience:

Senior Manager