Service Delivery Manager
GardaWorld
Service Delivery Manager
Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Quebec International Airport (YQB), Quebec, Quebec, Canada
Job Responsibilities
- Conduct and manage daily operations to meet productivity targets and quality standards.
- Develop and implement streamlined processes to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications
- Post‑secondary education or equivalent work experience.
- A minimum of 1‑3 years of direct management experience.
- Strong leadership skills with a track record of building high‑performing teams.
- Exceptional analytical and problem‑solving abilities.
- Excellent communication and interpersonal skills.
- Fluency in French, spoken and written, is required.
- Fluency in English, spoken and written, is an asset.
- A strategic mindset with the ability to drive results in a dynamic environment.
Employment Type: Permanent
Accommodations are available upon request to support your participation during all stages of the recruitment process.
#J-18808-LjbffrVacancy posted 5 hours ago
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