Pre-Owned Sales Manager

DRIVING POSSIBILITIES.

Position: Pre-Owned Sales Manager

Employment Status: Full-Time

Dealership: NewRoads Honda, a division of OpenRoad Auto Group

Department: Sales

Compensation: $110,000 – $160,000/year

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country ( representing 23 brands across 44 locations ) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

· Provide expert sales, process and training support to all Sales Consultants;

· Conduct accurate vehicle evaluations and appraisals;

· Assist sales staff and F&I with formulating, negotiating and the closing of deals;

· Set and manage the achievement of monthly team and individual sales targets;

· Provide continuous coaching and mentoring to the sales and F&I team;

· Set sales/delivery targets and C.S.I. expectations for Sales Consultants

· Oversee the delivery schedule and manage timely delivery guidelines;

· Assist in determining staffing requirements and participate in the hiring of staff;

· Manage inventory from all aspects including but not limited to pricing, reconditioning, time-to-line, and effective merchandising;

· Continuous monitoring, engagement, and manager follow-up in CRM;

· Monitor and manage the distribution and follow up of incoming calls and e-leads;

· Ensure all required outbound activity is being performed efficiently by Sales Consultants;

· Address customer concerns and complaints in a conscientious and timely manner;

· Encourage the development and retention of lasting client-dealership relationships;

· Liaise with finance, service/parts and external vendors to help facilitate results;

· Create and maintain a high level of morale and enthusiasm for NewRoads Honda products, services and value propositions;

· Perform other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

·2+ years experience as a New or Pre-Owned Sales Manager is considered an asset;

· Proficiency with PBS, V-Auto, Drive Centric, and auction platforms such as Openlane and E-block is considered an asset;

· Ability to effectively manage all areas of the pre-owned sales department, including but not limited to wholesale, retail, purchasing and marketing;

· Ability to hire, train and effectively lead a sales and support team;

· Valid OMVIC registration and valid G driver's license in good standing;

· Excellent leadership, organizational, verbal and presentation skills;

· The ability to work independently and as a part of a team;

· Self-motivated and confident, with an engaging level of enthusiasm;

· Posses a culture-forward leadership mentality and attitude.

Internal Candidates:
To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.