Senior director commercial banking (Laval)

Director, Commercial Banking Team

In this role, you will coach a team of Commercial Account Managers to promote value‑added solutions across the Bank’s various Commercial Banking distribution channels, while also managing a senior portfolio of commercial clients. This position reports to the Regional Vice President, Commercial Banking, and covers the Laval and North Shore region.

Responsibilities

• Manage a team of 5 to 8 Account Managers, fostering an environment that drives engagement and achievement of objectives; the role may also include managing a client portfolio.
• Monitor employee performance and support skills development through personalized coaching.
• Optimize the sector’s efficiency, productivity, and profitability by implementing business growth strategies.
• Develop strategies with internal partners to maximize market impact and increase visibility within Commercial Banking.
• Contribute to the development of the annual business plan for your market and oversee its execution.
• Build and maintain long‑term client relationships through various acquisition and retention initiatives.
• Act as a Bank ambassador within the local community and strengthen relationships with key partners.
• Ensure an appropriate balance between risk management and profitability in business development activities.
• Ensure compliance with regulatory requirements and operational procedures.
• Stay informed of market developments and ensure that Commercial Banking products and services evolve to meet client needs and remain competitive.
• Take a proactive approach by identifying new ways of working, promoting continuous improvement, and leveraging new tools.

Qualifications

• Bachelor’s degree related to the field of activity with 7 years of relevant experience, or a Master’s degree with 5 years of relevant experience.
• Experience in people management and/or coaching.
• Strong experience in commercial credit and business development.
• Solid knowledge of banking systems.
• Strong influencing, leadership, and prioritization skills.
• Autonomy, organizational skills, and change‑management capability.

Benefits

• Health and wellness program, including many options.
• Flexible group insurance.
• Generous pension plan.
• Employee Share Ownership Plan.
• Employee and family assistance program.
• Preferential banking services.
• Involvement in community initiatives.
• Telemedicine service.
• Virtual sleep clinic.