Hotel front desk clerk
$16.5 per hourFull-time
Hampton Inn by Hilton Downtown Winnipeg
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 24 to 32 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- or equivalent experience
- Hospitality industry
- Hotel, motel, resort
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- Are you available for shift or on-call work?
- Do you have experience working in this field?
- Early morning
- Evening
- Shift
- Flexible hours
- Morning
- Night
- On call
- Experience an asset
- Day
- Weekend
- Night shift premium
- Other benefits
Education
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Screening questions
Employment terms options
Experience
Employment terms options
Financial benefits
Other benefits
Vacancy posted 2 days ago
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